STANDARD
TAG
CLASSIFICATION
If available, poolside menu, check presenter, and all service items are clean and in good condition. Menu is current and grammatically correct
Facility Cleanliness & Condition
Food and beverages have a distinctive presentation
Service Sense of Luxury
All ordered items are fresh, flavorful and properly prepared
Service Food & Beverage Quality
Technical Execution, Skill & Knowledge
All ordered items are accurately served
Service
Technical Execution, Skill & Knowledge
The bill is accurate
Service
The service is handled without excessive delays or interruptions
Service Efficiency
39
2025 Hotel Standards | All Sections - All Classifications
This document contains Forbes Travel Guide proprietary information. Distribution beyond authorized use at your property is prohibited. © THE FIVE STAR TRAVEL CORPORATION. ALL RIGHTS RESERVED. 9986e78b-3fa2-11ef-92b2-0a50d4acf9cf
Made with FlippingBook - Online magazine maker