Maryland Transportation Authority Agency Response Form
experience that CCU’s ability to collect unpaid tolls from nonresident motorists is limited. The MDTA and DBM are aligned in the belief that referring outstanding toll debt for out-of-state motorists to CCU is not in the best interest of either agency at this time. Currently, CCU is limited in the tools available to pursue collection from out-of-state motorists. Furthermore, based on historical collection activity, CCU is concerned that the costs required to pursue the debts from out-of-state motorists could exceed the revenue collected and the additional burden on resources to handle this group of debtors could have a negative effect on collection activities on other State debt that CCU is currently pursuing. Lastly, the referral of out-of-state debt to CCU could restrict the MDTA’s other collection efforts, such as contracting with an outside collection agency. Consequently, outside of expanding national interoperability through the E-ZPass ® Group and other hubs, the MDTA and DBM believe that the MDTA should pursue entering into toll enforcement reciprocity agreements and contracting with one or more third party collection agencies. These enhanced collection tools currently constitute the best mechanisms for collecting unpaid toll debt from out-of-state motorists.
Auditor’s Comment: Although MDOT’s response indicates that it disagrees with Recommendation 1c, it also indicates that MDTA will continue to pursue other available collection actions as recommended. As noted in our Analysis, MDTA did not request approval from the Secretary of DBM to refer these accounts to CCU during our audit as allowed by State law. However, MDOT’s response states that MDTA and DBM are now aligned in the belief that referring outstanding toll debt for out-of-state motorists to CCU is not in the best interest of either agency at this time.
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