C+S ENGINEER ONLINE
Civil + Structural Engineer provides news and articles online to supplement content in this print issue. Visit csengineermag.com daily for the latest news and check out the following article posted online with the February 2018 issue:
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Project Profitability: Miscommunications By Howard Birnberg, Association for Project Managers
The key function of a project manager is to communicate. He or she serves as the primary link between members of the project team. Each design consultant, contractor, and client should be represented by a project manager able to communicate their needs, questions, and status to other team members. To accomplish this function, project managers must be skilled communicators. How does a project manager communicate? With drawings, sketches, letters, memos, emails, reports, verbally, face-to-face, on the telephone, with gestures, through demonstrations, with presentations, and through dozens of other ways. Public speaking skills must be learned and polished through extensive practice or with formal training. Writing skills must be developed to a high degree. Project managers should attend university or community college writing courses to learn fundamentals, technical writing, and persuasive writing. The focus on these soft skills should not be treated as an afterthought and given lower priority in the discussion of the role of project managers. These skills are of great importance and no project manager can be effective without mastering them. Computer software is an assist, not a substitute for effective communications. Everyone today uses widely available software such as Word, PowerPoint, Excel, AutoCAD, and many other packages. These are valuable tools, but are just that — tools. It is the person using them who is most important, and they need to know how to communicate effectively.
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Read the entire article at http://tinyurl.com/projectprofit-feb18.
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