Marhaba Special Edition

We have always been committed to “ DoGood ” at Shangri-La Dubai. Sustainability has always been our core pillar of commitment, aligning with the values of our guests and creating

long term shareholder’s value. We have implemented variety of sustainability initiatives together such as eliminating the single use plastic in our hotel, replacing the single use plastic

water bottles with sustainable ones, strengthening our commitment to EDSA, water and energy saving, community engagement and volunteer services. Our commitment will continue

with more enthusiasm and dedication.

We are now strongly and passionately embracing the vision “ To be the Best Loved Hospitality Group in the World ” . We are investing our time, energy, and all kinds of capital to

make this vision happen. We have an uncompromising enthusiasm, dedication, and commitment to our Group’s Beliefs, Do Good, Obsess Over Customer Experience, Own Our

Success, Compete To Win and Never Give Up , as we all have our own roles to contribute to furnish the future through our cultural values. Last 2 decades were very successful, now it

is again time to make history together through “ Pioneering New Horizons and Setting New Benchmarks. ”

Congratulations on your 20th Anniversary!

Yours sincerely,

Hakan Ozel,

General Manager

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