OPERATIONS LEADERSHIP RETREAT tHE 2024 brand awards
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP TAKEOUT OSAT Recognizing the restaurants with the highest overall satisfaction scores for takeout based on guest survey responses
Eat’n Park
#28 Sewickley
#40 Pittsburgh Mills
#50 Hermitage
#26 Chippewa
#54 Erie
#25 Westmont #44 robinson
#65 Grove City #36 Franklin Park
#12 bridgeville
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP TAKEOUT ORDER ACCURACY Recognizing the restaurants with the highest overall satisfaction scores for takeout in the key driver of “Order accuracy” based on guest survey responses
Eat’n Park
#65 Grove City
#7 Mckeesport
#63 warren, oh #36 franklin #17 butler #14 banksville #01 waterfront
#40 Pittsburgh Mills
#28 Sewickley
#50 hermitage #47 Somerset #46 Altoona
#26 Chippewa
OPERATIONS LEADERSHIP RETREAT tHE 2024
MOST IMPROVED TAKEOUT OSAT RECOGNIZING THE RESTAURANTS WITH THE MOST IMPROVED OVERALL SATISFACTION SCORES FOR TAKEOUT IN OUR KEY DRIVER CATEGORIES BEST ON GUEST SURVEY RESPONSES
Hello Bistro #2505 HB pine
Eat’n Park
#49 Morgantown #40 Pittsburgh Mills #50 Hermitage #32 New Kensington #28 Sewickley #58 indiana
#25 westmont
#2506 hb siena
#24 nATRONA HEIGHTS #04 dormont
#2507 hb beachwood
#61 dubois #26 Chippewa #47 somerset
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP TASTE OF FOOD OSAT Recognizing the restaurants with the highest overall satisfaction scores in our key driver category of “taste of food” based on guest survey responses
Eat’n Park
Hello Bistro #2507 HB Beachwood
#32 new kensington
#57 latrobe #27 uniontown
#2501 HB Oakland
#49 Morgantown
#66 Clarion
#2505 HB pine
#61 dubois #58 indiana
#12 BRidgeville
#40 pittsburgh mills
#28 Sewickley
OPERATIONS LEADERSHIP RETREAT tHE 2024
MOST IMPROVED OSAT RECOGNIZING THE RESTAURANTS WITH THE MOST IMPROVED OVERALL SATISFACTION SCORES IN OUR KEY DRIVER CATEGORIES BASED ON GUEST SURVEY RESPONSES
Hello Bistro #2505 hb PINE
Eat’n Park
#58 iNDIANA #01 wATERFRONT #18 lIBRARY ROAD #47 sOMERSET
#24 nATRONA HEIGHTS #32 nEW kENSINGTON
#2506 hb sIENA
#2501 hb oAKLAND
#39 MONROEVILLE #87 WATERWORKS
#46 ALTOONA #12 BRIDGEVILLE
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP OVERALL OSAT RECOGNIZING THE RESTAURANTS WITH THE HIGHEST OVERALL SATISFACTION SCORES ACROSS OUR KEY DRIVER CATEGorieS BASED ON GUEST SURVEY RESPONSES
Hello Bistro #2507 HB Beachwood
Eat’n Park
#49 - MORGANTOWN
#28 SEWICKLEY #27 UNIONTOWN #57 LATROBE #18 LIBRARY ROAD
#2501 - hb oAKLAND
#66 - cLARION #32 NEW KENSINGTON
#36 FRANKLIN
#50 hermitage #63 warren, oh #46 altoona
#54 ERIE
OPERATIONS LEADERSHIP RETREAT tHE 2024
MOST IMPROVED GUEST COMMENTS RECOGNIZING THE RESTAURANTS THAT LOWERED THEIR OVERALL GUEST COMMENT COUNT THE MOST FROM 2022 TO 2023
Hello Bistro
Eat’n Park
#01 waterfront
#2501 hb oakland
#12 bridgeville #18 library road
#45 johnstown
#2506 hb siena
#42 hampton twp
#61 dubois #13 mcKnight
#22 canonsburg
#03 mcknight #09 whitehall
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST STAR RATING RECOGNIZING THE PORCH LOCATION WITH THE HIGHEST “STAR RATING” BASED ON SOCIAL MEDIA REVIEW SCORES
The porch at schenley
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST SAFETY METRIC PERFORMANCE rECOGNIZING THE RESTAURANTS WITH THE BEST OVERALL SCORE ENCOMPASSING LOW ACCIDENT COUNT, BIG 5 SAFETY QUESTIONS AND RESTAURANT WALK COMPLETION
#04 dormont #17 butler #18 library road
#41 moon #47 somerset #48 cranberry #50 hermitage
#28 sewickley #29 greensburg #30 penn hills #37 new stanton #40 pittsburgh mills
#58 indiana #61 dubois #62 center township #66 clarion #87 waterworks
OPERATIONS LEADERSHIP RETREAT tHE 2024
ZERO TEAM MEMBER ACCIDENTS RECOGNIZING THE RESTAURANTS THAT HAD NO TEAM MEMBER ACCIDENTS IN 2023
Eat’n Park
Hello Bistro
THE PORCH
#13 mcknight #16 monongahela #24 natrona heights #25 westmont #31 butler #37 new stanton #40 pittsburgh mills #54 erie peach street #59 weirton
#62 center township #63 warren #66 clairion #75 wheeling highlands
#2501 hB oAKLAND #2503 hb dOWNTOWN #2504 HB MCCANDLESS #2505 HB VILLAGE AT PINE
the porch at siena
#84 austintown #87 fox chapel
ZERO TEAM MEMBER ACCIDENTS RECOGNIZING THE RESTAURANTS THAT HAD NO TEAM MEMEBR ACCIDENTS FOR THE LAST THREE YEARS IN A ROW THREE YEARS RUNNING
OPERATIONS LEADERSHIP RETREAT tHE 2024
#13 mcknight
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST FCS INSPECTION AUDITS RECOGNIZING THE RESTAURANTS WITH THE BEST AVERAGE PeRFORMANCE ACROSS BOTh ROUNDS OF FOOD CODE AUDITS
THE PORCH the porch at siena
Hello Bistro 2504 hb mccandless 2507 hb beach
#65 grove city Eat’n Park
#13 mcknight
Som #47 somerset #66 Clarion #68 st. clairsville #87 fox chapel
2503 hb downtown 2508 hb monroeville
OPERATIONS LEADERSHIP RETREAT tHE 2024
DEFICIENCY FREE HEALTH INSPECTIONS RECOGNIZING THE RESTAURANTS THAT HAD NO VIOLATIONS DURING HEALTH INSPECTION VISITS
Hello Bistro
Eat’n Park
#10 steubenville
#2501 HB OAKLAND
#17 clearview
#41 moon twp #32 new kensington
#57 latrobe
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 GROWTH IN TAKEOUT RECOGNIZING THE THREE RESTAURANTS WITH THE LARGEST GROWTH IN TAKEOUT SALES FROM 2022 TO 2023
Eat’n Park
#21 FRANKLIN PARK
#41 Moon twp.
#16 MONONGAHELA
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 DAYPART SALES DAYS RECOGNIZING THE THREE RESTAURANTS WITH THE HIGHEST SALES IN ONE DAY DURING A SPECIFIC TIME FRAME
7 AM - 11 AM #46 ALTOONA
11 AM - 2 PM #58 INDIANA
2 PM - 5 PM
#67 NORTH HUNTINGDON
Som &
Som #47 sOMERSET #65 GROVE CITY
Som #65 GROVE CITY #66 CLARION
#9 WHITEHALL
Som & #9 WHITEHALL 5 PM - 8 PM
8 PM - 11 PM
&
Som #67 NORTH HUNTINGDON
#47 SOMERSET
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 SALES DAYS RECOGNIZING THE ThREE RESTAURANTS WITH THE HIGHEST SALES IN ONE DAY OVERALL, IN TAKEOUT AND ON A FRIDAY IN LENT IN 2023 Eat’n Park
TAKEOUT #09 WHITEHALL
FRIDAY LENT #09 WHITEHALL
Som #14 BANKSVILLE
Som #67 NORTH HUNTINGDON
#78 BELLE VERNON
#27 UNIONTOWN
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 UNIT SALES DAYS RECOGNIZING THE RESTAURANTS WITH THE HIGHEST UNITS SOLD IN ONE DAY OF OUR BRAND STAPLE MENU ITEMS
Eat’n Park
WHALE OF A CODS #46 ALTOONA
SOUP QUARTS #27 UNIONTOWN
SALAD BARS #27 UNIONTOWN
SUPERBURGER MEAL DEALS #9 WHITEHALL
Som #9 WHITEHALL
Som #63 WARREN
Som #1 WATERFRONT
Som #67 NORTH HUNTINGDON
#50 HERMITAGE
#78 BELLE VERNON
#14 BANKSVILLE
#9 WHITEHALL
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGEST NUMBER OF PIES SOLD RECOGNIZING THE THREE RESTAURANTS WHO SOLD THE MOST PIES ON “PIE DAY” (THE DAY BEFORE THANKSGIVING) IN 2023 Eat’n Park
#55 washington
#23 shaler
#54 erie
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP SALES INCREASE RECOGNIZING THE RESTAURANTS WITH THE LARGEST INCREASE IN SALES COMPARED TO 2020
Eat’n Park
#37 New Stanton
Som #01 waterfront #42 hampton #47 somerset
#36 Franklin Park
#32 New Kensington
#61 DUBOIS
#31 Butler
Som #46 altoona #84 austintown
#50 hermitage
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 5 SALES RECOGNIZING THE FIVE EAT’N PARKS WITH THE HIGHEST SALES FOR THE YEAR IN 2023
Eat’n Park
#09 Whitehall
#27 uniontown
#78 belle vernon
#67 north huntingdon
#01 waterfront
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 BURGER GROWTH RECOGNIZING THE THREE RESTAURANTS WITH THE LARGEST GROWTH IN BURGER SALES FROM 2022 TO 2023
Hello Bistro #2507 HB BEACHwood
#2504 HB MCCANDLESS
#2506 HB SIENA
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 SALES RECOGNIZING THE THREE RESTAURANTS WITH THE HIGHEST SALES FOR THE YEAR IN 2023
Hello Bistro #2504 HB McCandless
#2506 HB Siena
#2507 HB Beachwood
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 SALES GROWTH RECOGNIZING THE THREE RESTAURANTS WITH THE LARGEST GROWTH IN SALES FROM 2022 TO 2023
Hello Bistro #2504 HB MCCANDLESS
#2506 HB SIENA
#2507 HB BEACHwood
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP 3 UNIT SALES RECOGNIZING THE THREE RESTAURANTS WITH THE HIGHEST UNITS SOLD IN ONE DAY OF sTRAWBERRY cHICKEN AND aUTUMN aPPLE AND pEAR sALADS Hello Bistro #2504 HB MCCANDLESS
#2506 HB SIENA
#2507 HB BEACHWOOD
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGHEST DELIVERY SALES RECOGNIZING THE PORCH LOCATION WHO HAD THE HIGHEST PERCENTAGE OF SALES AS A DELIVERY ORDER THE PORCH The PORCH AT SIENA
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGHEST ONLINE ORDER SALES rECOGNIZING THE PORCH LOCATION WHO HAD THE HIGHEST PERCENTAGE OF SALES AS AN ONLINE ORDER THE PORCH the PORCH AT SIENA
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP SALES INCREASE RECOGNIZING THE RESTAURANTS WITH THE LARGEST INCREASE IN SALES COMPARED TO 2020
Hello Bistro #2507 hb beachwood
THE PORCH the Porch at siena
#2504 hb mccandless
#2505 hb pine
OPERATIONS LEADERSHIP RETREAT tHE 2024
LOWEST FOOD COST RECOGNIZING THE RESTAURANTS WITH THE LOWEST FOOD COST PERCENTAGE
Eat’n Park
Hello Bistro
THE PORCH the porch at schenley
#65 grove city
#2506 hb siena
#42 hampton
#22 canonsburg
#35 south hills
#21 franklin park
OPERATIONS LEADERSHIP RETREAT tHE 2024
TOP PRODUCTIVITY RECOGNIZING THE RESTAURANT IN EACH BRAND WITH THE BEST SALES PER LABOR HOUR IN 2023
Hello Bistro #2504 hb mCCANDLESS
THE PORCH The PORCH AT SCHENLEY
#14 BANKSVILLE Eat’n Park
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST FOOD COST VARIANCE RECOGNIZING THE RESTAURANTS WITH THE FOOD COST VARIANCES CLOSEST TO ZERO
Eat’n Park
#65 grove city
#68 st. clairsville
#67 north huntingdon
#47 somerset
#21 franklin park
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST BOTTOM LINE RECOGNIZING THE RESTAURANTS WITH THE HIGHEST PROFIT DOLLARS IN 2023
Eat’n Park
#57 latrobe
#67 north huntingdon
#27 uniontown
#65 grove city
#22 peters twp
#62 center twp
#9 whitehall
#78 belle vernon
#18 bethel park
#47 somerset
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST BOTTOM LINE rECOGNIZING THE RESTAURANTS WITH THE HIGHEST PROFIT IN 2023
Hello Bistro #2504 hb mccandless
THE PORCH the porch at schenley
OPERATIONS LEADERSHIP RETREAT tHE 2024
OUTSTANDING ENERGY PERFORMANCE RECOGNIZING THE RESTAURANTS WITH THE LOWEST UTILITY COST AS A PERCENT OF SALES
Eat’n Park
Hello Bistro
THE PORCH PORCH AT SCHENLEY
#78 BELLE VERNON
#2506 HB SIENA
#67 NORTH HUNTINGDON
#2504 HB MCCANDLESS
#27 UNIONTOWN
#2507 HB BEACHWOOD
#40 PITTSBURGH MILLS
#22 PETERS TWP
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGHEST OVERALL FAVORABILITY RECOGNIZING THE RESTAURANTS WITH THE HIGHEST OVERALL ENGAGEMENT SCORES IN 2023
Hello Bistro #2504 hb mccandless
Eat’n Park
#43 MURRYSVILLE
#40 PITTSBURGH MILLS
#2501 hb oakland
#13 MCKNIGHT
#50 hERMITAGE
#2508 hb monroeville
#18 LIBRARY ROAD
#1 WATERFRONT
THE PORCH Porch at schenley
#4 DORMONT
#67 NORTH HUNTINGDON
#3 7370 MCKNIGHT RD
#10 sTEUBENVILLE
OPERATIONS LEADERSHIP RETREAT tHE 2024
BEST LEARNING COMPLETION RECOGNIZING THE RESTAURANTS WITH OVER 100% COMPLETION ON ALL MANDATORY LEARNINGS COMBINED IN 2023
Hello Bistro
Eat’n Park
THE PORCH PORCH AT SCHENLEY
#9 whitehall
#2501 HB oakland
#1 waterfront
#2503 hb downtown
#2 avalon
#2505 hb pine
#49 morgantown
#17 bulter
OPERATIONS LEADERSHIP RETREAT tHE 2024
LEADERSHIP READINESS PROGRAM COMPLETIONS RECOGNIZING THE RESTAURANTS WHO SUPPORTED ONE OR MORE TEAM MEMBERS COMPLETING A LEADERSHIP READINESS PROGRAM IN 2023
Eat’n Park
Hello Bistro
#17 butler #18 library road
#44 robinson #45 johnstown
#2501 oakland #2504 mccandless The Porch the porch at schenley
#25 westmont #27 uniontown #31 butler #40 pittsburgh Mills
#46 altoona #47 somerset #48 marshall twp. #50 hermitage
OPERATIONS LEADERSHIP RETREAT tHE 2024
GM’S DEVELOPING THEIR TEAM RECOGNIZING OUR LEADERS WHO DEVELOPED ONE or more TEAM MEMBERs FROM THEIR LOCATION INTO THE mANAGEMENT TRAINING PROGRAM IN 2023
DEVELOPED 2 TMS
DEVELOPED 1 TM
beth kemp
Melissa Gaylord Becky Ifft julia jepsen Wanda Kessler
Brendon Shaffer mike shunk matt smolen Robin Zlatovich
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGHEST TEAM MEMBER RETENTION RECOGNIZING THE RESTAURANTS WITH THE LOWEST TURNOVER RATE FOR 2023
Eat’n Park
#12 BRIDGEVILLE
#14 BANKSVILLE
#61 DUBOIS
#36 FRANKLIN
#22 CANONSBURG
#17 BUTLER
#35 SOUTH HILLS
#32 NEW KENSINGTON
#40 PITTSBURGH MILLS
#63 WARREN oh
OPERATIONS LEADERSHIP RETREAT tHE 2024
HIGHEST TEAM MEMBER RETENTION RECOGNIZING THE RESTAURANTS WITH THE LOWEST TURNOVER RATE IN 2023
Hello Bistro
THE PORCH THE PORCH AT SIENA
#2505 HB PINE #2506 HB SIENA
#2504 Mccandless
OPERATIONS LEADERSHIP RETREAT tHE 2024
MOST IMPROVED TURNOVER RECOGNIZING THE RESTAURANTS WITH THE MOST IMPROVED TURNOVER RATE FROM 2022 TO 2023
Eat’n Park
#27 UNIONTOWN
#42 MURRYSVILLE
#12 BRIDGEVILLE
#49 MORGANTOWN
#32 NEW KENSINGTON
#50 HERMITAGE
#26 CHIPPEWA
#35 SOUTH HILLS
#1 WATERFRONT
#37 NEW STANTON
OPERATIONS LEADERSHIP RETREAT tHE 2024
MOST IMPROVED TURNOVER RECOGNIZING THE RESTAURANTS WITH THE MOST IMPROVED TURNOVER RATE FROM 2022 TO 2023
Hello Bistro #2508 HB MONROEVILLE
THE PORCH THE PORCH AT SCHENLEY
#2507 HB BEACHWOOD
#2506 HB SIENA
CONGRATULATIONS 2024 BRAND AWARD TO ALL OF OUR WINNERS!
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