Companies Deploying EQ
Small, medium, and large enterprises worldwide are experimenting with EQ in a variety of applications. A few larger examples:
McNeil (subsidiary of J&J, pharmaceuticals, $6.0 bil.): leadership training Microsoft (technology, $51.1 bil): customer service leadership Motorola (telecommunications/ electronics, $27.1 bil.): stress management, training Nichols Aluminum (subsidiary of Quanex, metal fabrication, $1.1 bil.): senior management training on change management and external relations PSEG (diversified energy company, $11.1 bil.): leadership training and team development Roche Pharmaceutical (subsidiary of Roche Group, pharmaceuticals, $21.4 bil.): team development and customer service training. Shell (petroleum, $31.9 bil.): leadership development Singapore Airlines (aviation, $15.9 bil.): customer service Toyota Motor Corporation (manufacturing, $262 bil): leadership US Navy & Marine Corps: change leadership Whitbread PLC (hospitality and leisure, $2.8 bil.): management training and hiring Woodside Australian Energy: (Australian energy services, $.9 bil): executive coaching HSBC Bank (financial services, $87.6 bil): leadership development
Avon Products (personal care products, $6.9 bil.): management training, performance reviews Bank of Montreal (financial services, CDN$2.13 bil.): leadership development BMW (manufacturing, !56 bil.): leadership development Boeing (aerospace and defense, $50 bil.): executive leadership development CIBA Specialty Chemical (chemical manufacturing, 6.5 bil. Swiss fracs): Change leadership Kodak (consumer products, $10.3 bil): leadership development Eli Lilly (pharmaceutical, $2.95 bil.): sales hiring FedEx (shipping, $1.13 bil): leadership development in Express Hilton (lodging, $2.9 bil.): customer service leadership Honeywell (technology and manufacturing, $23.1 bil.): leadership training for high potential middle managers Johnson & Johnson (pharmaceuticals, $41.9 bil.): leadership training, performance evaluation, and succession planning L’Oreal (personal care products, $15.0 bil.): recruitment Lockheed Martin (aerospace and defense, $41.86 bil.): Human capital strategy & leadership development
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White Paper The Business Case for Emotional Intelligence
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