EQ Business Case 2010(2)

15 Godse, A.S., & Thingujam, N.S. (2010). Perceived emotional intelligence and conflict resolution styles among information technology professionals: Testing the mediating role of personality. Singapore Management Review, 32(1), 69-83. 16 Reuven BarOn and Geetu Orme, 2003, reported in Orme and Langhorn, "Lessons learned from implementing EI programs" pp 32-39, Competency & Emotional Intelligence, Volume 10, 2003 17 David C McClelland, Identifying competencies with behavioural event interviews . Psychological Science, 9(5) 331 – 340, 1998 18 Kathleen Cavallo, PsyD , Emotional Competence and Leadership Excellence at Johnson & Johnson: The Emotional Intelligence and Leadership Study , CREIO 2002 19 Kidwell, R. E. and S. R. Valentine: 2008, ‘Positive Group Context, Work Attitudes, and Organizational Misbehavior: The Case of Withholding Job Effort’, Journal of Business Ethics . Published Online 4 June, 2008. 20 Joseph, J., Berry, K., & Deshpande, S. P. (2009). Impact of emotional intelligence and other factors on perception of ethical behavior of peers. Journal of Business Ethics, 89 , 539-546. doi: 10.1007/s10551-008-0015-7 21 Deshpande, S.P. (2009). A study of ethical decision making by physicians and nurses in hospitals. Journal of Business Ethics, 90, 387-397. 22 Daniel Goleman, Working With Emotional Intelligence . New York: Bantam. 1998 23 Sy, Côté, & Saavedra, 2005, as cited in Sigal Barsade & DE Gibson, Why does affect matter in organizations? Academy of Management Perspectives , 36-59, 2007 24 Sigal Barsade, The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47 (4), 644-675, 2002 25 Sigal Barsade & DE Gibson, Why does affect matter in organizations? Academy of Management Perspectives , 36-59, 2007 26 Momemi, N. (2009). The relation between managers' emotional intelligence and the organizational climate they create. Public Personnel Management, 38(2), 35-48. 27 Hakan Ozcelik, Nancy Langton, Howard Aldrich, (2008) "Doing well and doing good: The relationship between leadership practices that facilitate a positive emotional climate and organizational performance", Journal of Managerial Psychology, Vol. 23 Iss: 2, pp.186 - 203 28 Brundin, E., Patzelt, H., & Shepherd, D.A. (2008). Managers' emotional displays and employees' willingness to act entrepreneurially . Journal of Business Venturing , 23(2), 221-243.

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