EQ Business Case 2010(2)

( http://www.6seconds.org/blog/2010/08/leadership-success-and-emotional- intelligence-in-the-middle-east/) 44 Gerald Mount. The role of emotional intelligence in developing international business capability: EI provides traction. In V. Druskat, F. Sala & G. Mount (Eds.), Linking Emotional Intelligence and Performance at Work (pp. 97-124). Mahwah, N.J.:Lawrence Erlbaum Associates, 2006 45 Lorenzo Fariselli, Joshua Freedman, Massimiliano Ghini MBA, Federica Valentini. Stress, Emotional Intelligence, & Performance in Healthcare. Six Seconds, 2008 46 Vigoda-Gadot, E., & Galit, M. (2010). Emotions in management and the management of emotions: The impact of emotional intelligence and organizational politics on public sector employees. Public Administration Review , 72-86. 47 Reuven Bar-On (2010), New US Air Force Study: EQ to Save $190 Million ( http://www.6seconds.org/blog/2010/09/new-us-air-force-study-eq-saves-millions/ ) and personal correspondence; this study was conducted with MHS (Toronto). 48 Daniel Pink, quoted in Joshua Freedman, Leading with a Whole New Mind: Interview with Daniel Pink , www.6seconds.org, 2006 49 Richard J. Leider, The Power of Purpose , Berrett-Koehler, 1997 50 Marcus Buckingham in Mark Border, "It's the Manager, Stupid," Fortune Magazine Oct 25, 1999 51 Marcus Buckingham and Curt Coffman , First, Break All the Rules: What the World's Greatest Managers Do Differently , Simon & Schuster, 1999 52 Hay/McBer Research and Innovation Group, 1997 53 Hay/McBer Research and Innovation Group, 1997 54 Richard Handley, 1999, Conference Proceedings, NexusEQ 2003 55 GAO "Military Recruiting: The Department of Defense Could Improve Its Recruiter Selection and Incentive Systems," submitted to Congress January 30, 1998 56 American Hospital Association's TrendWatch (www.aha.org), June 2001 57 Peter Buerhaus et al, Journal of the American Medical Association, June 14, 2000 58 HeartMath LLC at Delnor Hospital, using a training program that includes many emotional intelligence components, 2002 59 Kafetsios, K., & Zampetakis, L. A. (2008). Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affect at work. Personality and Individual Differences, 44, 712-722. doi: 10.1016/j.paid.2007.10.004

PAGE 39

White Paper The Business Case for Emotional Intelligence

Made with FlippingBook Annual report