THE ROLE | 7
6 | LEADERSHIP
Role Overview
The Role Head of Procurement and Customer Service
We are seeking to appoint to the important role of Head of Procurement and Customer Service. Reporting to the Director of Finance, the role represents an exciting opportunity to take leadership responsibility for the University’s procurement function and lead a transformation programme resulting in forming a centralised procurement team that offer a customer-focused service to Keele’s Faculties and Corporate Services departments. The successful candidate will have demonstrable experience of in a procurement role at a senior and strategic level with a large, complex organisation. Due to the opportunity to lead the procurement function at Keele through a transformative process we are seeking an individual that has a proven track record of leading procurement functions through change programmes that result in delivering improved customer experience, process efficiency and value for money to an organisation. We are seeking an individual with engaging interpersonal and communication skills and with a proactive and collaborative approach to working with colleagues across the University. You will lead a newly formed team, therefore exceptional leadership skills are essential.
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