Head of Procurement and Customer Service - Keele University

8 | LEADERSHIP

THE ROLE | 9

Main Duties and Responsibilities:

• Develop, implement and manage the delivery of the University’s sustainable procurement strategy that aligns with and supports the University’s strategic objectives. • Lead the development and implementation of procurement policies and system strategies to support e- procurement, tendering, contract management, spend analytics and supplier management. • Lead the development of new supply chains including small/medium enterprises (SMEs) to create greater competition and align the business to category management strategies. • Facilitate the development of positive relationships with new and current suppliers in order to meet the specific and/or specialist needs of departments. • Act as professional advisor in all matters relating to procurement; by maintaining and updating knowledge of professional, technical and specialist developments along with relevant legislation. Work Processes and results T he Head of Procurement and Customer Service will report to and work closely with the Director of Finance and will:

Other • Ensure compliance with Office for Students circulars, the University’s constitution, financial and procurement regulations, policies, applicable accounting standards and other relevant legislation. • Maintain an overview of National Procurement strategies at a Higher Education and Government level and implement change accordingly. Influence procurement strategy within the sector. • C ontribute to effective information sharing through meetings, visits, conferences and committees and preparation of reports and presentations, to follow through on discussions and decisions to keep internal and external stakeholders positively engaged. • Report to the Senior Executive team and respective committees as may be required from time to time to provide up to date status reports on procurement to include development, value for money and compliance to regulatory procurement requirements.

• Ensure all aspects of regulatory compliance are adhered to in regard to the respective Procurement Policies, ethical procurement and external requirements such as UK Public Procurement Regulations, and implement strategies that safeguard the University’s contractual and commercial risk. • Lead, develop and manage the senior procurement team with regular appraisals, objective settings, staff development support and mentoring in order to deliver an effective and efficient procurement service.

Monitor and report of value for money and provide clear evidence of cost savings. • Develop excellent and effective collaborative relationships with key stakeholders, external providers and other agencies to ensure strategic and operational needs are fully understood and incorporated. • Represent the university, chair as required and attend relevant meetings of the North West University Purchasing Consortium and its various groups as necessary and any other external body. • Monitor contractual arrangements with suppliers, develop and lead on negotiation strategies aimed at securing the best possible terms and conditions for the University, acting as lead negotiator as required. • Ensure that financial appraisal, life cycle costing and business case development techniques are carried out where necessary to assist in refining the procurement value proposition. Take an active lead on major investment projects suggesting a variety of options suitable for their efficient delivery when required. • Produce accurate and timely procurement related financial monitoring reports, analysis of spend, statistical returns, management information and other reports as required.

• Devise and prepare the annual Procurement Report for presentation to Senior Management. • Liaise with i nternal and External auditors as appropriate to minimise risk to the University and demonstrate adherence to good practise. • Ensure that the University e-Procurement systems are managed effectively, including system upgrade testing, the development and administration of catalogues, direct access to supplier web pages and the development of e - i nvoicing. • Ensure that adequate e-Procurement training facilities are available and delivered at regular intervals, providing interim support and training to new members of staff.

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