Program Components:
Over 1.4 million personalized messages sent, which resulted in a significant increase in appointments kept and scheduled tests performed.
Care Communications: Upon enrollment, participants receive text messages that nurture, guide, and support them throughout their cardiac health management journey. Some messages contain links to online resources with additional educational information in the form of interactive surveys, videos, and music tracks (see Care Companion). Topics include medication management, clinical management, quality of life messages, peer stories, and health literacy. Care Companion: This cloud-based learning management system (LMS) provides vetted educational content that is personalized by participants’ self-expressed priorities and interests, structured into easy-to-follow sections to promote independent education, learning, and self-care management. GoMo Chat: Much like a typical text conversation, GoMo (secure) Chat allows live messaging between participants and their care team, enabling in-the-moment, on demand conversations. Secure Data Collection and Reporting: Engagement and experience data is deidentified, analyzed, and reported back to providers for ongoing quality, clinical delivery, and service improvement.
“One of the aspects of the GoMo Health program that is most helpful in offloading our nurses and case management team is its ability to monitor patient response to simple triage questions related to non- adherence to medication, swelling of extremities and progressive weight gain. Feedback that we merit as needing clinical intervention is then escalated to our nurse triage team enabling them to deliver more proactive and high impact care to avoid unnecessary emergency visits or readmissions.”
- Sandy Gips, MD, FACC, FSCAI, The Heart House
gomohealth.com
info@gomohealth.com
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