STRATEGIC PLAN 2023-2025

Demand to update skills

An expectation to learn and develop

Focus on short- term learning

In particular, there is a demand for workplace learning about managerial skills. Managers face the dual pressures to meet employees’ growing needs and the company’s expectations for productivity and growth. In fact, 60% of employees work in hybrid environments identify their manager as their most direct connection to the workplace and its culture. Making work and school more accessible and more attuned to the needs of learners who represent a multitude of identities requires ongoing learning and dialogue. The transition to remote and hybrid working and learning has highlighted the continued need for DEI training. Connection is more important than ever. Leaders, team members, and learners must learn the skills and strategies for inclusion (both in words and in acts).

Environmental Analysis | page 20

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