Important points to note in relation to alternative repayment options:
• Amending the repayment schedule, term, or frequency of your mortgage will impact the benefit(s) covered by your Mortgage Payment Protection Plan.
• We strongly recommend that you get advice on your life assurance needs.
• You have the right to make a complaint at any time in relation to the treatment of your case under the MARP process or the credit union’s compliance with the MARP process. Complaints can be made in various ways, for example, by telephone, in person, through your local branch, in writing or by email. Please refer to the Complaints Procedure on our website. • Once you remain within the MARP process, we will continuously monitor any alternative arrangement once it is put in place to establish if there has been any change in your financial circumstances since the arrangement was put in place, or if you do not keep to the terms of your arrangement.
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Contact Us: 053 94 88709 | arrearssupport@alturacu.ie
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