Mortgage Arrears Resolution Process Booklet

USEFUL CONTACTS Citizens Information The Citizens Information Board is

The Central Bank of Ireland The Central Bank’s website

the statutory body which supports the provision of information, advice and advocacy on a broad range of public and social services including health, employment, social welfare and money. If you are in mortgage arrears or are worried about mortgage arrears.

provides independent information on financial products and includes a consumer guide to dealing with your lender on the Code of Conduct on Mortgage Arrears.

Telephone 0818 681 681 www.centralbank.ie

Insolvency Service of Ireland Under the Personal Insolvency Act 2012, you have the right to consult with a Personal Insolvency Practitioner. For more information, please refer to their website at:

Telephone: 0818 074 000 www.citizensinformation.ie

Department of Social Protection The Social Welfare website provide information relating to job seekers allowance, mortgage interest supplement and other welfare benefits you may be eligible for.

www.isi.gov.ie

Competition & Consumer Protection Commission (CCPC) ICCPC has some good budgeting and money management tools that you might find helpful.

www.welfare.ie

Office of the Revenue Commissioners

This website will provide you with information on all tax credits and benefits you may be entitled to.

Telephone: 01 402 5555 www.ccpc.ie

www.revenue.ie

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Contact Us: 053 94 88709 | arrearssupport@alturacu.ie

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