News in General, May 2018

NEWS IN GENERAL EMPLOYEE MAGAZINE MAY 2018

A WORD FROM OUR CEO Dr. Kenneth Cochran, DSc, RN, FACHE President & CEO I know I speak for all of you when I express my pride for our health system in the opening of our new comprehensive cancer center, Centre de la Vie! Thank you to those who supported us by attending the Grand Opening/Ribbon Cutting and for those who helped to make this event such a huge success. I would also like to recognize our cancer center sta for their continuous delivery of quality service during the transition to our new location at South Campus. Equally exciting is the success of our annual Live 4 Life Health Fair, held on April 28. Several employees and members of our medical sta supported us by giving up their Saturday to oer their time and service to our community. We also had many of our health care part- ners on hand to oer free screenings.

While we are celebrating great accomplishments, it is tting that we are approaching National Hospital Week, when we take the opportunity to ocially thank all of you for the hard work and dedication that you provide to our health system throughout the year. This year, we will celebrate May 7 – May 11, and have some exciting activities planned for you. The detailed schedule is included in this issue of the newsletter. I hope all of you enjoy the activities and plan to attend the Annual Awards Banquet at the Yambilee Building on Friday, May 11, when we recognize our employees who are receiving service awards.

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Newsletter Survey

Below is the link to this month's survey. All employees who fill it out correctly will be entered into a drawing to win money in the OGHS online store. https://goo.gl/forms/cyepbcUOSJe0bs112

At the beginning of December 2018, a lucky winner will be chosen. Be sure to fill out the survey each month to get more chances to win.

Trust the magic of new beginnings.

Be a reection of what you would like to rec e ive.

e most important part of communication is hearing what isn’t said.

You are responsible for how you act, regardless of how you feel.

Support your friend even when you don’t support their situation.

We are shaped by our thoughts. We become what we think.

Life shrinks or expands in proportion to one’s courage. - Anais Nin

PHYSICIAN SPOTLIGHT MAY 2018 Phillip Bacilla, M.D., Orthopaedics, Orthopaedic Surgeon

Where are you originally from: Church Point, LA

Why did you choose OGHS? I was with the Opelousas Orthopaedic Clinic from 1995 until 2001. I practiced in Alexandria from 2001 until 2008. When I was offered to return to the Orthopaedic Clinic in 2008, I accepted and have been at OGHS since that time. What is your favorite thing about working at OGHS? I enjoy the family atmosphere at OGHS, as well as the camaraderie with the employees and the other physicians. People are what make an organization great and we have some really great physicians and employees at OGHS. What do you enjoy most about being a physician? I enjoy the ability to help alleviate pain and suffering for my patients. Many of them come to me in unbearable pain and it is a great feeling to be able to help them. What would you like everyone to know about you? I would like everyone to know that I use the gifts that God has given me to the best of my ability to serve him and others. What do you like to do in your free time? In my free time, I enjoy coaching my son’s sports teams, following the LSU Tigers, hunting and fishing.

The Grand Opening/Ribbon Cutting of our new comprehensive cancer center, Centre de la Vie, at South Campus was a huge success. We received overwhelming support and participation from our medical staff, Board of Trustees, employees and community mem- bers. Our guests enjoyed refresh- ments, music by Vermillion Strings Orchestra and tours of our new facility. The newly decorated courtyard was also on display including the beautiful Mural painted by local artist, Jerome Ford. Centre de la Vie provides radiation therapy, chemotherapy and infusion therapy, all in one convenient location.

Watch the Grand Opening Recap Video http://bit.ly/CentredelaVIeGrandOpening

Watch the Grand Opening LIVE stream http://bit.ly/CentredelaVieLivestream

SITTING IS THE NEW SMOKING

With many of us in the workplace sitting for long periods of inactivity, the scientic community is concurring that “sitting is the new smoking.”The good news is that researchers are finding that people can reduce their risks by taking short breaks in long periods of sitting. If you are in a more sedentary job, and are able and willing to get up and move once per hour, you can have a pretty dramatic impact on HDL, triglycerides and blood glucose. A group of researchers at Western State Colorado conducted a study to find out what kinds of movements can have a positive effect on your health. By performing simple moves for 5 minutes for every hour you sit or 10 minutes for every 2 hours of sitting, you can improve cardiometabolic health. It appears that 2 circuits of 4 movements fills a 5-minute period: March in place for 1 minute (or 60 sets of a right/left march) Half Squats for 30 seconds or about 15 half squats Knee Raises for 30 seconds or about 32 single knee raises Heel Raises (lift up both heels together) for 30 seconds or about 18 heel raises Repeat All You may want to get creative with other movements that fill that 5- minute activity interruption – It might be possible for you to go for a 5-minute walk or use an exercise app. Of course, this doesn’t mean structured more intense exercise is unimportant, but we need to appreciate the role of how simple movements throughout the workday can affect our health in addition to getting regular exercise.

Mr. Cochran addressed the audience during the recent community “Think Tank” coordinated by Tracey Antee, Community Engagement Coordinator. During the “Think Tank” event, business leaders in healthcare met to discuss community resource opportunities in St. Landry Parish. The group created three goals to work towards creating a healthy St. Landry. You will hear more about this initiative as it develops. THINK TANK

ST. LANDRY EVANGELINE ANTI HUMAN TRAFFICKING TASK FORCE

Tracey Antee, Community Engagement Coordinator, recently introduced Mimi Crown, an inspiring author and guest speaker at the Human Trafficking Awareness event held on April 10 at the Delta Grand. Mimi shared her personal story of human trafficking during the event. Tracey serves as a committee member for the St. Landry Evangeline Anti Human Trafficking Task Force. Several OGHS employees attended this event.

VOLUNTEER APPRECIATION LUNCHEON

On Friday, April 20, Brenda Trahan, Volunteer Director, held a Volunteer Appreciation Luncheon for our wonderful OGHS volunteers. They enjoyed a delicious meal served by the Leadership Team and a presentation from Guest Speaker, Kori Chisham, Director of Communications and Volunteer Outreach with the state of Louisiana. Mr. Cochran shared remarks and expressed his appreciation for the volunteers on behalf of the entire OGHS staff. Pictured are our volunteers who received service awards. 5 Years - Barbara Pack and Lionel Frank; 10 Years – Elyouna Pitre, Faune Futral and Eugene Woods; 15 Years – Tatee Doucet, Al Soileau and Irene Soileau; 20 Years – Wedna Leger and Glenda Pitre and 25 Years – Jo Ann Christ.

20 YEAR

15 YEAR

25 YEAR

5 YEAR

10 YEAR

NEWS FROM HR ADP PORTAL!

Discounts are available to all OGHS employees through the ADP Portal. On the Home Page, on the right hand side, there is a block titled ADP News. This refreshes occasionally with different links to pertinent information. When you see Your Employee Discounts, there are tons of discounts available from grocery coupons, entertainment, travel, car rentals, etc. Go check out the benefits and see what bargains you can get!! EMPLOYEE WELLNESS SCREENINGS Please be advised that if your anniversary date is between January - June and you have OGHS health insurance, you must complete your wellness screening by June 2018 (if done in Medical Home) to avoid a 2019 surcharge. You should have received a packet in the mail at your home. If you choose to see a private physician for your wellness screening, the deadline is September 2018. If you need a duplicate form, please contact Human Resources. EMPLOYEE ASSISTANCE PROGRAM OGHS provides the Employee Assistance Program for employees who are in need of professional mental health counseling. Each employee is able to complete 8 free sessions of counseling. Employees can call and make an appointment with any of the providers. The provider will then verify employment with Human Resources.

Counseling is confidential between the counselor and the employee.

We are happy to announce that Ms. Margie Quebedeaux, OGHS retiree, has been added as a provider. The contact information for each provider is below:

Harmony House Jennifer Glasscock, MSW, LCSW Alicia Reed, LPC Eunice, LA (337) 466-3530

Ms. Margie Quebedeaux, LPN/Certification for Counseling Opelousas, LA (337) 945-5545

A Place for Me Shirley Joseph, MS,LPC Carencro, LA (337) 565-0607

EMPLOYEE SPOTLIGHT SHANTELLE SAVANT

Shantelle Savant is being ACKNOWLEDGED as the spotlight employee for May 2018. We would like to INTRODUCE Shantelle, who has been a member of our OGHS family for the DURATION of 17 years. She is currently working on 5 North as the Medical-Surgical Unit Charge Nurse. Shantelle has recently accepted a new position within our organization as the Director of Education. She is looking forward to transitioning into her new role.

Shantelle's EXPLANATION of her various duties:

Shantelle is responsible for overseeing the daily workflow of the nursing unit by ensuring the safe delivery of quality patient care. Her obligations include serving as a resource for staff members and assisting with the growth and development of her peers in building various skill sets. Shantelle is committed to promoting excellence, by consistently assuring the cost-effective utilization of resources. She also performs various leadership tasks such as staff assignments, managing the flow of patients and addressing any contingencies within a typical shift. As a professional collaborator, Shantelle rounds with physicians and effectively communicates pertinent information to patients, their family members and staff who are directly involved in the patients' care. She also works diligently with various disciplines within our organization to ensure that patient needs are consistently met.

What Shantelle likes most about working at OGHS is:

Shantelle loves the "family-oriented" environment of OGHS. She enjoys interacting with the patients and their families and working with her peers who she refers to as her "5 North Family". Shantelle feels that here at OGHS we have a very unique culture, where everyone is treated like family. This environment not only promotes trust and respect among the disciplines, but it also enhances productivity because we are all acknowledged as a valuable asset to our organization.

What Shantelle would like everyone to know about her:

Shantelle and her husband have two beautiful daughters that serve as her motivation in striving to achieve her goals. She loves watching Lifetime movies, baking as well as listening to motivational/gospel music. Shantelle is most THANKFUL for the assurance of trusting in the Lord with all her heart, leaning not unto her own understanding, acknowledging Him in all her ways, and letting Him direct her path. With the mission of "Our Family Caring for Yours", Shantelle is very grateful to be a part of an organization, such as our OGHS Family. She feels it is rewarding, that we strive to foster a climate that supports a family-centered approach to meeting the needs of our community.

CASA WALK

CASA of St. Landry-Evangeline and the St. Landry-Evangeline Sexual Assault Center held their 5th Annual Community Crime and Abuse Prevention Walk and Rally on Saturday, April 7. Tracey Antee, Community Engagement Coordinator and Jaqueline Carmouche, RN participated in the event. Not pictured: Deanna LeJeune, Community Relations Coordinator.

BUSINESS OFFICE CONGRATULATIONS The Business Office staff set an all-time monthly cash collection record during the month of March 2018. They also set an all-time quarterly cash collection record for the quarter of January – March, 2018. To acknowledge this great accomplishment, the Business Office team was treated to a Hamburger Cook-Out on Friday April 6th. They also had Creole Sausage Soup on Monday April 2nd and Hot Dogs with trimmings on Wednesday April 4th.

The Business Office team represents over 350 years of collective OGHS service time. Congratulations to the Business Office Team!!!

Seated from left: Janice Fontenot, Beatrice Jolivette, Dennis Thibodeaux, Business Office Director, Loretta Stevens & Shannon Sam, Assistant Director of the Business Office. 2nd row from left: Chardia Cook, Gertie Kennerson, Charlotte Soileau, Vickie Comeaux, Jasmine Monroe, Chasity Hardy, Felicia Sonnier 3rd row from left: Charlotte Kahanek, Tina Soileau, Jaci Wager, Georgia Stevens, & Shala Pickney. Not pictured: Nicole Gil, Billie Ortego & Betty Lewis

The following employees and physicians were recognized by the patients in the month of April 2018 in our Patient Satisfaction Surveys. Congratulations to each of you and keep up the good work.

PHYSICIANS Dr. Laura Braham Dr. Chester Dellinger

Jacquelin Aymond Robert Baldridge Michelle Bozyone Ronald Brown Vickie Couvillion Melissa Deshotels Joseph Farley Chad Fontenot Perry Kennerson Ronald Lanclos Billie Marcotte Vivian Bias Mary Davis

Medical Imaging

5N

Admit

Dr. Lee Ellender Dr. Mark Olivier Dr. Kenneth S. Parks Dr. Paula Sharkey Dr. George “Ray” Williams

5N

Medical Unit - South

L&D

Psych PT Monitoring

L&D

4N

CT Scan

4N

Nuclear Medicine

L&D Jennifer Quebedeaux ER Jessica Ragland 4N Cheramie Rami PCU Leslie Ritter 4N Mable Sally 4N Linda Scott PCU Lavonda Robertson EVS Amy Rosette L&D Maranda Thibodeaux Admit

STANDARDS OF BEHAVIOR EMPLOYEE RECOGNITION

BRENDA KEYS Environmental Services Supervisor

How long have you worked at OGHS ? 2 years

What Standard were you recognized for demonstrating? Supportiveness

Why do you feel this Standard is important? I feel that this Standard is very important, especially in the capacity that I serve. Helping others has been instilled in me from a very young age, so it comes naturally for me. Demonstrating supportiveness as a Supervisor allows me to lead by example. What advice can you give to other employees about living our Standards of Behavior? Think of our patients as a parent or other member of your family so that it is personal to you. Do you not want the very best for them? Anyone can do a job, this is more than a job, it is a calling, a stewardship; do it well.

LIVE 4 LIFE COMMUNITY HEALTH FAIR

QUALITY & PATIENT SATISFACTION The Press Ganey survey returns for the month of March revealed that we are steadily increasing in percentile rank in two of the metrics measuring patient satisfaction. Remember, this survey is the result of our patient’s perception of the care they receive in our facility. Let’s keep up the good work by allowing every patient the opportunity to experience good quality care.

QUALITY PILLAR Goal: Reduce Hospital Acquired Infections to 15 YTD (As April 24, 2018) – 12 infections (annualized 14) 2 CAUTIs 1 CLABSI 3 Total abdominal hysterectomy surgical site infection 3 Colon surgical site infections

3 C-diff infections 0 MRSA bacteremia How can we keep improving? Addressing foleys for the inpatients after day 2 Address the necessity of foley usage Remembering protocols for SSIs and educating staff and patients to prevent infections Encourage proper hand hygiene Reduce the utilization of central lines Educating and emphasizing the c-diff protocol

SWIPESENSE WE ARE EVERYWHERE YOU NEED US!!!!

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SWIPESENSE TOP PERFORMERS!

Monique Fontenot – SDS Elizabeth Thibodeaux – SDS Kathy Latiolais – Guest Relations Givona Common – Respiratory Dores Ledet – Respiratory Mary Soileau – 4N

94% 93% 91% 90% 89% 89% 88% 88% 87% 86% 86% 86% 85% 85% 85% 85% 85% 84% 84%

Tamera Rouse – 5N Tenecia Gobert – 4N

83% 82% 82% 81% 81% 81% 81% 81%

Nicole Zeringue – Recovery Monika Carrier – EVS Yolanda Clark – Rehab South Melissa Dumas – Respiratory

!

Saronia Manuel – 4N Sarah Phillips – L&D Amy Larriviere - SDS Chernell Curtis - PCU Kelly Landry - PCU Dr. Andrew Sicard Brian LaCombe – PCU

Natalie Frank – 5N Gladys Grayson – SDS Christine Medus – SDS

81%

Michele Melancon – Rehab South

Jordan Parker – Pediatrics Shantelle Savant – 5N Susan Stefan – Respiratory

Wayne Fruge – PCU

Kimberly Kaiser – Recovery

Opelousas General Health System invites all employees and one adult guest to our Annual Employee Banquet!

Friday, May 11, 2018 Yambilee Building Doors Open: 6:00 pm Service Awards: 6:30 pm Banquet: 7:00 to 10:00 pm Serving Boiled Crawfish Beverages & Dessert

Admission will be checked at the door. Your guest must be present with you to enter. & Night Staff will be

served crawfish etouffee from 6:30 to 7:15 pm in the cafe at both campuses.

Opelou� GENERAL HEALTH SYSTEM Our Fa1nilyCanngfor Yours

www.ope l ousasgenera l .com

CALENDAR OF EVENTS

MAY 7 – 11 NATIONAL HOSPITAL WEEK CELEBRATION MAIN CAMPUS & SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=435

DIABETES CLASS JUNE 7, 14 & 21 – PRE-NATAL CLASS SERIES MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=377 JUNE 11 – SUMMER STUDENT ORIENTATION JUNE 16 – SHOTS FOR TOTS SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=397 JULY 27 – KNOW YOUR NUMBERS SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=348 MAY 8 – UNIVERSITY OF LOUISIANA AT MONROE VISIT MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=448 MAY 2, 3 & 8 – CPR CLASSES MAIN CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=440 MAY 14, 15, 17 & 18 – SKILLS LAB SOUTH CAMPUS https://www.opelousasgeneral.com/calendar.aspx?eventid=443

South Campus 3983 I 49 S Service Rd Opelousas, Louisiana 70570

Main Campus 539 E Prudhomme St Opelousas, LA 70570

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