Your privacy and confidentiality.
We respect your request to have your identity remain confidential and your personal information will only be disclosed if:
• required by law; or • is appropriate in the circumstances, and you have provided your consent.
You can choose to make a complaint anonymously to us. We will let you know if being anonymous is making it di cult to resolve your complaint.
What happens if I want to withdraw a complaint?
You may withdraw your complaint at any time by advising Housing Choices or, by notifying any other authority you have involved in your complaint.
Housing Choices will acknowledge the withdrawal of your complaint in writing, note the reason for the withdrawal, and close the complaint. To ensure your safety to make a complaint and be heard, we may follow up to make sure no one is forcing you to withdraw your complaint.
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