Member Insight Report

B09 Empty-Nest Adventure C10 Wealthy Landowners

23 37

1.0 1.6 0.0 0.0 0.0 0.5 0.0 0.0 0.0 4.2 1.7 0.5

812 630

1.5 1.2 0.0 0.0 0.1 0.6 0.0 0.0 0.0 6.0 2.5 0.5

2.8

65

5.9 136

C11 Rural Vogue

0 0 0

6 0

0.0 0.0 0.0 3.8 0.0 0.0 0.0 3.1 2.9 4.3 3.6 2.1

0 0 0

C12 Scattered Homesteads C13 Village Retirement

55

SAMPLE CLUB

SAMPLE CLUB

D14 Satellite Settlers

12

320

87

D15 Local Focus

0 0 0

0 0 0

0 0 0

D16 Outlying Seniors D17 Far-Flung Outposts E18 Legacy Elders E19 Bungalow Haven E20 Classic Grandparents

100

3,243 1,363

71 68 98 82

40 11 21 23

YOUR AREAS OF STRENGTH – MOSAIC TYPES We now turn to Mosaic types for a more detailed understanding of who your members are. Once again, the chart below shows actual numbers and % accounted for by each Mosaic type, both in your membership and in the total catchment population. It then goes on to establish your facility’s penetration rate and how you index for each Mosaic type. As with the groups, this shows who you appeal to and how well you’ve penetrated those Mosaic types so far. By looking at the penetration rate and index, it also nods to how much more opportunity there might be within those types – where it might be a comparatively easy win to push your penetration a few percentage points higher. Any type indexing over 100 means they’re over-represented in your membership compared to the catchment norm; when you hit an index of 200+, you really want to sit up and take notice!

258 590

E21 Solo Retirees MOSAIC TYPE PROFILE OF MEMBERS (continued) Sample Club 0.9 1.0 1.1 2.0 F22 Boomerang Boarders 1,113 3,130 48 170 5.4 125

Target: F25 Dependable Me F23 Family Ties F24 Fledgling Free

7.2 0.0

5.8 0.1 1.1 3.6

1

49

2.0 2.4

47 56

Members within 10 minutes’ drive 14 0.6 574

Base: G26 Cafés and Catchments G27 Thriving Independence G28 Modern Parents Mosaic Type G29 Mid-Career Convention H30 Primary Ambitions H31 Affordable Fringe H32 First-Rung Futures H33 Contemporary Starts H34 New Foundations

87

3.7

1,952 5,711

4.5 103

Adult (15+) population within 10 minutes’ drive

384

16.3

10.5 6.7 155

30 58

1.3 2.5 6.6 0.1 0.3 2.4 0.0 4.1 4.2 0.0 0.0 0.0 0.0 0.0 0.6 0.0 0.0 0.0 0.1 0.0 0.0 0.0 0.0 1.1 0.7 0.0 0.0 0.0 0.0 0.2 0.0 0.0 0.8 9.7 0.0 0.0 3.9 0.0 0.0

588

1.1 2.0 6.4

5.1 118 5.2 121 4.5 103

Target

% Base % Pen Index

1,105 3,482

156

2 8

13

0.0 15.4 355

202 874 118

0.4 1.6 0.2 3.0 4.5 0.0 0.0 0.0 0.0 0.2 0.8 0.0 0.0 0.0 0.4 0.0 0.0 0.1 0.1 3.0 0.6 0.0 0.0 0.0 0.0 0.2 0.0 0.0 1.1

4.0

91

56

6.4 148

0

0.0

0

H35 Flying Solo

96 98

1,657 2,465

5.8 134

MOSAIC TYPE PROFILE OF MEMBERS Sample Club

I36 Solid Economy

4.0 0.0 0.0 0.0 0.0 0.0 3.0 0.0 0.0 0.0 1.5

92

I37 Budget Generations I38 Economical Families I39 Families on a Budget

0 0 0 0 0

0 0 0 0

0 0 0 0 0

Target:

Members within 10 minutes’ drive

J40 Value Rentals

Base:

Adult (15+) population within 10 minutes’ drive

J41 Youthful Endeavours J42 Midlife Renters J43 Renting Rooms K44 Inner City Stalwarts

98

13

437

69

Mosaic Type

Target

% Base % Pen Index

0 0 0 3 1 0 0 0

0 0 0

0 0 0

0

50

100

150

200

K45 City Diversity

A01 World-Class Wealth A02 Uptown Elite A03 Penthouse Chic A04 Metro High-Flyers B05 Premium Fortunes B06 Diamond Days B07 Alpha Families B08 Bank of Mum and Dad B09 Empty-Nest Adventure C10 Wealthy Landowners

1 4 0 0

0.0 0.2 0.0 0.0 2.8 2.8 6.5 9.9 1.0 1.6 0.0 0.0 0.0 0.5 0.0 0.0 0.0 4.2 1.7 0.5 0.9 1.0 7.2 0.0 0.6 3.7

49

0.1 0.8 0.0 0.0 5.1 3.9 5.4 8.3 1.5 1.2 0.0 0.0 0.1 0.6 0.0 0.0 0.0 6.0 2.5 0.5 1.1 2.0 5.8 0.1 1.1 3.6

2.0 0.9 0.0 0.0 2.4 3.0

47 20

K46 High Rise Residents K47 Single Essentials K48 Mature Workers L49 Flatlet Seniors L50 Pocket Pensions

199

35

453

17

5.9 136

0 0

0 0

0

0.0 0.0 0.0 1.6

0 0 0

59 65

67 65

2,792 2,134 2,959 4,533

55 70

L51 Retirement Communities L52 Estate Veterans L53 Seasoned Survivors M54 Down-to-Earth Owners M55 Back with the Folks

26 16

1,612

37

154 234

5.2 120 5.2 119

323

5.0 114

0 0 0 0 5 0 0

0 0 0 0

0.0 0.0 0.0 0.0

0 0 0 0

23 37

812 630

2.8

65

5.9 136

C11 Rural Vogue

0 0 0

6 0

0.0 0.0 0.0 3.8 0.0 0.0 0.0 3.1 2.9 4.3 3.6 2.1

0 0 0

M56 Self Supporters N57 Community Elders N58 Culture & Comfort N59 Large Family Living N60 Ageing Access O61 Career Builders O62 Central Pulse O63 Flexible Workforce O64 Bus-Route Renters O65 Learners & Earners

C12 Scattered Homesteads C13 Village Retirement

108

4.6 107

55

23

0.0 0.0 3.4

0 0

D14 Satellite Settlers

12

320

87

0

D15 Local Focus

0 0 0

0 0 0

0 0 0

20

584

79 96

D16 Outlying Seniors D17 Far-Flung Outposts E18 Legacy Elders E19 Bungalow Haven E20 Classic Grandparents

229

5,508

10.1 4.2

0 1

0

0.0 0.2 3.8 0.0 0.0

0.0 1.1

0

100

3,243 1,363

71 68 98 82 48

95

24

40 11 21 23

91

2,061

4.4 102

258 590

0 0

0 0

0.0 0.0

0 0

E21 Solo Retirees

O66 Student Scene

F22 Boomerang Boarders

1,113 3,130

F23 Family Ties F24 Fledgling Free F25 Dependable Me

170

5.4 125

Total

2,357

- -

54,419 - -

4.33 - -

1

49

2.0 2.4

47 56

14 87

574

G26 Cafés and Catchments G27 Thriving Independence

1,952 5,711

4.5 103

384

16.3

10.5 6.7 155

G28 Modern Parents

30 58

1.3 2.5 6.6 0.1 0.3 2.4 0.0 4.1

588

1.1 2.0 6.4

5.1 118 5.2 121 4.5 103

G29 Mid-Career Convention

1,105 3,482

H30 Primary Ambitions H31 Affordable Fringe

156

continued overleaf

2 8

13

0.0 15.4 355

MEMBER INSIGHT REPORT H32 First-Rung Futures

202 874 118

0.4 1.6 0.2 3.0

4.0

91

MEMBER INSIGHT REPORT

20

21

H33 Contemporary Starts H34 New Foundations

56

6.4 148

0

0.0

0

H35 Flying Solo

96

1,657

5.8 134

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