Final copy The RFRM Times 2

1 st Issue, December 2013

RFRM Vision Statement Cultivate Authenticity, Champion Personal & Career Development, Aspire and Reward Excellence as We Build Trust and Transparency.

Happy Holidays from your Cultures and Values Team!

As the year comes to an end, we have a lot to look back on and even more to look forward to. This year we had a complete AM team, new leadership with Marc and Theresa, new additions and the promotion of Marilyn (RPM-West), Brittani (Xolair DM), Russ (FPM Assoc. Dir.) and Craig (FPM). We launched three new speaker decks, executed on MDME and launched both Market Insights and Benefits Re-verification. Lets not forget the multiple projects we worked on and the increase in MPS utilization. In the new year we will welcome a new AM as well as a number of RFRM’s. We hope that through this newsletter you will learn a little more about your colleagues and what is buzzing in our RFRM world. We want to thank all of you who contributed to the 1 st National RFRM Times. Also, we also want to thank Nanette who helped put this all together with her fantastic formatting skills! May you all have a wonderful Holiday Season and enjoy the much needed time off. – Cultures and Values Team

Introduction Leadership Corner Awareness of Issues Branding Our People

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