TREX ALUMINUM AND COMPOSITE RAILING AND ANCILLARY PRODUCTS LIMITED WARRANTY
The Product must be stored, handled, installed, used and maintained in accordance with instructions provided by Trex, and this Limited Warranty is conditioned upon compliance with all such instructions. Copies of Trex’s Installation Guides, Technical Information and Care and Cleaning Guides are available from Trex at the address listed below. The materials may also be obtained on Trex’s website at trex.com. Any information or suggestion by Trex with respect to the Product concerning applications, specifications or compliance with codes and standards, including building or safety codes, is provided solely for Purchaser’s convenient reference and is made without any representation as to accuracy or suitability. Purchaser must verify and test the suitability of any information with respect to the Product for Purchaser’s specific application. Trex does not warrant against, and is not responsible for, any condition attributable to: (1) improper installation of Product and/or failure to abide by Trex’s installation guidelines; (2) use of Product beyond normal use and service conditions, or in an application not recommended by Trex’s guidelines and local building codes; (3) movement, distortion, collapse or settling of the ground or the supporting structure on which Product is installed; (4) any act of God (such as flooding, hurricane, earthquake, lightning, etc.), environmental condition (such as air pollution, mold, mildew, etc.), exposure to corrosive elements (such as chemicals, pollution, etc.), or atmospheric contaminants (such as salt spray, salt air, etc.) if proper care and cleaning in accordance with the “Trex Signature®, Trex Signature® X-Series™, Trex Select™ Aluminum Care and Cleaning Guide” was not adhered to, staining from foreign substances (such as dirt, grease, oil, etc.), tarnishing, or normal weathering (defined as exposure to sunlight, weather and atmosphere which will cause any colored surface to gradually fade, chalk, or accumulate dirt or stains); (5) variations or changes in color of Product; (6) improper handling, storage, abuse or neglect of Product by Purchaser, the transferee or third parties; (7) ordinary wear and tear; (8) vandalism; or (9) other causes beyond the control of Trex. PROCEDURE FOR MAKING A CLAIM UNDER THIS LIMITED WARRANTY To make a claim under this Limited Warranty, Purchaser, or the transferee, shall send to Trex, within the Warranty Period referred to above, a written description and photographs of the claimed defect and proof of purchase, to the following address:
Trex Company, Inc. (hereinafter “Trex”) warrants to the original end-use purchaser (“Purchaser”) that, for the applicable Warranty Period set forth in Table I below, when properly installed, used and maintained under normal use and service conditions, and in accordance with Trex’s written instructions, Trex® product set forth in Table I below (the “Product”) shall be free from material defects in workmanship and materials, and shall not split, splinter, rot or su ff er structural damage from termites or fungal decay. Residential/Commercial Application: For purposes of this warranty, a “residential application” shall refer to an installation of the Product on an individual residence, and a “commercial application” shall refer to any installation of the Product other than on an individual residence. Term of Limited Warranty: The term of this Limited Warranty for a Product (the “Warranty Period”) begins on the date of original purchase and shall be equal to the number of years set forth next to such Product in Table I below. TABLE I
Residential Warranty Period
Commercial Warranty Period
Product
Trex Signature® Aluminum Railing, Trex Signature® X-Series™ Railing Trex Signature® X-Series™ Cable Rail (Cable Infill/Assemblies ONLY)
50 Years
25 Years
10 Years
10 Years
35 Years* or 25 Years*
Trex Transcend® Composite Railing
10 Years
Select® Composite Railing, Trex Enhance® Composite Railing, 4FMFDU"MVNJOVN3BJMJOH Trex® Fencing, and TrexTrim™
25 Years
10 Years
Trex® Deck Lighting LEDs and Housings)
7 Years
7 Years
Trex® Deck Lighting (Transformer, Timer, Dimmer, WiFi Controller, Solar Components)
3 Years
3 Years
Trex Company, Inc. Customer Relations 2500 Trex Way Winchester, VA 22601
Trex® Deck Lighting (Solar Battery)
1 Year
1 Year
*The 35-Year Residential Warranty Period for Trex Transcend Railing applies only in the United States of America, except in Arizona, Alabama, Arkansas, Florida, Louisiana, New Mexico, Missouri and Texas. In these States and all other Countries, Trex Transcend Railing has a 25-Year Residential Warranty Period. Transferability: With respect to a residential application, this warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by the Purchaser, to a subsequent buyer of the property upon which the Product was originally installed. With respect to a commercial application, this warranty is freely transferable to subsequent buyers of the property upon which the Product was originally installed. EXCLUSIONS FROM WARRANTY COVERAGE Notwithstanding the foregoing, (a) the warranty for Trex® Deck Lighting Products (excluding Trex® Solar Post Cap Lights) is valid only in each case provided that a Trex transformer is used (with no warranty on any components if a Trex transformer is not used), and any other Trex® Deck Lighting parts or accessories not listed in Table I above shall not be warranted; (b) this warranty shall not apply to any Trex products not listed in Table I, including, but not limited to, Trex decking products, Trex cladding products, Trex fascia products, Trex SelectTM Steel Mesh (infill panel), Trex EnhanceTM Steel Railing, and Trex fasteners (which each have separate warranties); and (c) with respect to installations where the atmosphere is influenced by a body of salt water (or other contaminant conditions), failure to adhere to the cleaning guidelines available at www.trex.com will void this warranty with respect to any condition resulting from such failure.
Upon confirmation by an authorized Trex representative of a valid claim hereunder, Trex’s sole responsibility shall be, at its option, to either: (a) replace the a ff ected Product with new Product in an amount equal to the amount of defective material; or (b) refund the portion of the purchase price paid by Purchaser for such a ff ected Product (not including the cost of its initial installation). Replacement Product will be as close in color, design and quality to the original Product as reasonably possible, in Trex’s discretion and determination, but Trex does not guarantee an exact match as colors and designs may change and Trex’s obligation as to replacement shall further be limited to replacement with the styles and colors of the Product that are available at the time of the replacement. The remedies stated in this paragraph are purchaser’s sole and exclusive remedies for any product that fails to conform to this limited warranty.
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