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COOP Retail | EMEA
Retail
One of Norway’s largest supermarket chains with 1,200 stores across the country and a thriving e-commerce channel, Coop Norge SA is a cooperative owned by more than two million co-owners. Its operations encompass five grocery chains and four specialist chains.
AP Forecasting and Replenishment SAP Forecasting and Replenishment, add-on for fresh products SAP Customer Activity Repository, unified demand forecast
85 % Of product categories now covered by fully automated forecasting and replenishment tools >€30 million Savings per year by improving stock availability, reducing fresh food waste, and increasing revenues and sustainability
Products Groceries, electronics, hardware, and household goods
~NKr 64 B (US$6.5 B) Revenue
Headquarters Norway
Web Site coop.no
Featured Partner Retail Solutions
Business Challenges • Cumbersome annual inventory count process, causing inaccurate inventory data and restricting optimal use of the SAP Forecasting and Replenishment application for most product categories • Complex systems and processes limiting stores from easily maintaining accurate inventory records • Multiple different applications used for ordering stock and no comprehensive view of stock availability for the e-commerce channel Customer Benefits • Eased the manual effort involved in the annual inventory count process, enabling store associates to maintain accurate inventory data using new apps to record goods receipts, returns, and stock transfers • Boosted the use of SAP Forecasting and Replenishment thanks to one consistent source of stock information, reducing overstocks, out-of-stocks, and food wastage in stores • Created an opportunity for future forecast improvements through the rollout of the SAP Customer Activity Repository application, unified demand forecast component in 10 stores for entire store replenishment
“Using Neptune-based store apps, we have simplified inventory management to give us comprehensive visibility. Now, we can make the most of our automated forecasting and replenishment processes to keep our shelves stocked and our customers happy.”
Stein Johnsen Project Manager Coop Norge SA
Read the Success Story
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