Residential Capabilities Packet 2021

Residential Capabilities

24/7 Emergency Services www.remgroupinc.com 404.214.1470

About Us

Remediation Group, Inc. (RGI) is a professional, certified and insured disaster response and remediation firm. Founded in 2002, RGI provides an immediate and reliable response to disasters. Because our focus is on the metro-Atlanta area, our network of resources, personnel, and equipment are ready at a moment’s notice to respond to multiple disasters simultaneously throughout the city. We dedicate ourselves to exceeding client expectations before, during, and after your emergency. Let us put our expertise, vast network of resources, and state-of-the-art equipment to work during your emergency so you don’t have to.

Certified and Licensed

Residential Service Offerings

Mold Remediation

Water + Storm Damage

Fire + Smoke Restoration

Contents Handling + Cleaning

Reconstruction Services

Lead + Asbestos Abatement

Certifications and Definitions

ACAC Accreditation

Third Party Approval

Accreditation is the independent testimony of a third-party observer that an organization's program is developed and operated in compliance with nationally recognized standards. The Council of Engineering and Scientific Specialty Boards (CESB), founded in 1991, has established a national reputation for accrediting certification programs in engineering and science-related fields. The National Commission for Certifying Agencies (NCCA), founded in 1989, likewise enjoys a national reputation as an independent accrediting body for professional certification programs.

ACAC Accreditation

High Standards

In order to qualify for CESB or NCCA accreditation, a certification program must meet high standards of program operation:

• It must be administratively independent of other organizations in matters pertaining to certification;

• Its certifying body must consist of a majority of certified individuals;

• It must provide the public and consumers with an opportunity for input into its policies and decisions;

• It must follow strict rules for public disclosure of certification-related activities;

• It must follow strict rules for test development, evaluation and administration;

• It must enforce stringent eligibility requirements for all candidates, including (in the case of CESB accreditation) eight years of education and/or field experience for engineering- related designations and two to five years of education and/or field experience for engineering-technician designations. ACAC offers the only CESB and/or NCCA accredited designations dedicated to the field of indoor air quality. Though its board-awarded designations meet all these requirements and more, the same cannot be said of many other professional certification programs. Other organizations allow office staffers to grant certification in exchange for payment of fees and passing a simple examination based on a mandatory course with limited information. Field experience is rarely required, much less verified. As a result, "instant certifications" from such organizations are nearly worthless when challenged in court.

ACAC Accreditation

IICRC Accreditation

Lead Renovation + Asbestos Contracting

Individual Certifications

General Contracting Licenses

Asbestos Contractor License

GA | Renovation Firm License

Tenant + Rental Information

Rental Properties | Mold

Tenant Self Help Strategies Courts have recognized two common legal self-help strategies that some tenants choose to pursue following a mold outbreak in their apartment or rental home. The first, known as "rent withholding," is when tenants decide to stop paying rent, claiming the mold has made their apartment uninhabitable. (Note that regardless of what may appear in a written lease with tenants, landlords in Georgia are bound by the “implied warranty of habitability,” a legal doc-trine that requires providing tenants with apartments in livable condition.) The second strate-gy, known as "repair and deduct," involves tenants taking care of mold cleanup on their own and then subtracting the cost from their rent. Landlord Liabilities There is currently no federal law covering a landlord's responsibilities when it comes to mold. Also, Georgia doesn’t have any laws that specifically address a landlord’s duties or liability when it comes to mold prevention and remediation. However, tenants who believe they have been harmed by the presence of high concentrations of mold in their apartment can try to recover damages from their landlord in court to compen-sate them for their loss. If a judge or jury agrees that the landlord negligently created a mold problem or allowed one to continue at a property, the landlord could be on the hook for any harm. For example, tenants at a Sandy Springs, Georgia, apartment building complained to their landlord about unsafe levels of mold they spotted in their apartment. After allegedly inade-quate efforts to address their concerns, the tenants arranged for mold testing and also con-tacted a local television station to report their frustrations. Following the station's investiga-tion, the landlord issued a statement committing to fully resolving the mold issue. Mold Disclosure Requirements | GA Georgia doesn't have any statutes or regulations that require landlords to disclose high con- centrations of mold in rental properties to prospective tenants or buyers. However, Georgia landlords must let prospective tenants know if flooding has caused damage (including mold) to the living space at least three times in the five years preceding the lease start date (Ga. Code Ann. § 44-7-20). Also, while federal law requires disclosures about lead paint, it doesn't impose a similar duty on landlords when it comes to mold. Aside from any affirmative disclosure requirement, how-ever, if you decide to list a property for sale, you should be ready with responses to questions potential buyers might ask about plumbing, humidity, and ventilation issues in your building.

http://www.nolo.com/legal-encyclopedia/georgia-rules-regarding-mold-rental-properties.html

Repairs + Maintenance | Tenants Georgia Landlord Tenant Handbook: State of Georgia Department of Community Affairs This handbook provides a reference for tenants when handling any maintenance or repair is-sues involving rental property. Pages 46-54 discuss who is responsible for repairs, replacing materials such as carpet, leaks in kitchens, flooding, air conditioning, roof leaks, pest control, fallen trees, fire damage, frozen pipes, etc. For detailed information, please visit:

http://www.dca.ga.gov/housing/HousingDevelopment/programs/downloads Geor-gia_Landlord_Tenant_ Handbook.pdf

Client Reviews

Before & After Photos Remediation Group, Inc. (RGI) performed a technique called dry ice blasting to the wood substrate to remove mold spores, staining and hyphe (root system of mold) that was embedded in the substrate. Dry Ice blasting is state of the art and leaves no secondary waste, therefore it is our most Green method in abrasive agitation cleaning.

Before

After

Before

After

Containment Barriers RGI believes in constructing containment barriers for our clients. The use of wood framing and nails results in stronger containment and a reduced chance of breakdown during the demolition and remediation process.

Insurance Information

*Current COI can be provided upon request.

What To Do In A Catastrophe

Fire Damage

• Limit movement in damaged areas to prevent soot particles from being embedded in upholstery and carpet.

• Place dry, colorfast towels on rugs, upholstery, and carpeted areas.

• Change HVAC filter, but leave the system turned off until checked by a professional.

• Cover air registers with cloth to prevent particles from getting into or out of the HVAC system.

• Keep hands clean when handling soot-covered items to prevent spreading.

DON’T

• Clean clothing, upholstery, or carpet yourself. Improper cleaning may cause permanent damage.

• Turn on light switches or electrical appliances as there may be damage behind the walls.

• Wash any walls without consulting a professional. Incorrect cleaning could cause further soot dam-age.

Clean Water Damage

• Shut off water source or contact a professional to help. KNOWWHERE THE WATER SHUT-OFF VALVE IS IN YOUR UNIT!

• Turn off circuit breakers that are supplying electricity to the affected areas.

• Remove excess water from flooring and furniture using mops, towels, wet-vacuum, etc.

• Place furniture blocks between furniture and wet flooring to prevent wicking (secondary damage).

• Move important articles, valuables, and documents to a dry area.

DON’T

• Use a household vacuum to remove excess water. You could be electrocuted.

• Leave items with dyes or inks on wet carpet or furniture (books, magazines, etc.).

• Turn on light switches or electrical appliances as there may be damage behind the walls.

What To Do In A Catastrophe

Contaminated Water Damage

• Turn off HVAC system to prevent the spreading of contaminants.

• Avoid contact with sewage-contaminated items.

• Wash your hands and body if you handle sewage-contaminated items.

• Contact a health professional at the first sign of adverse health effects due to exposure to sewage-contaminated water or items.

DON’T • Use a household vacuum to remove excess water. You could be electrocuted.

• Activate the HVAC system, especially if it has been contacted by water.

• Use fans to dry out the structure as this can lead to cross-contamination of the air .

• Walk on affected areas so that the spread of contaminants can be reduced.

What to Expect in a Catastrophe

BUCKHEAD

MIDTOWN

Atlanta’s In-Town Emergency Response Team

W. MIDTOWN

DOWNTOWN

Emergency call comes into Remediation Group, Inc. 404.214.1470.

RGI first responder evaluates and dispatches crew immediately.

RGI crew begins stabilizing the property.

RGI prepares and submits estimate to insurance company.

Catastrophe is stabilized.

Property management is informed of the restoration plans and timeline.

Once estimate is approved, RGI proceeds with the restoration and reconstruction phase.

Consistent communication and progress updates are provided to property management through RGI Customer Portal

Restoration and reconstruction are complete and customer satisfied.

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