Residential Capabilities Packet 2021

What to Expect in a Catastrophe

BUCKHEAD

MIDTOWN

Atlanta’s In-Town Emergency Response Team

W. MIDTOWN

DOWNTOWN

Emergency call comes into Remediation Group, Inc. 404.214.1470.

RGI first responder evaluates and dispatches crew immediately.

RGI crew begins stabilizing the property.

RGI prepares and submits estimate to insurance company.

Catastrophe is stabilized.

Property management is informed of the restoration plans and timeline.

Once estimate is approved, RGI proceeds with the restoration and reconstruction phase.

Consistent communication and progress updates are provided to property management through RGI Customer Portal

Restoration and reconstruction are complete and customer satisfied.