AN EMPLOYEE HAS JUST SUBMITTED A FLEXIBLE WORKING REQUEST, WHAT SHOULD I DO? STEP 1 Upon receiving a request for flexible working you should arrange a formal hearing to go through the request and actually understand it .
STEP 3 Once you have made your decision – whether this is accepting or rejecting the request – it should be confirmed in writing, setting out the full reasons behind your decision and the employee’s right of appeal. Accepting a request means a permanent change to the employee’s contract of employment. By offering an alternative solution , you are still rejecting the request and therefore need to justify the business reasons for this.
STEP 2 You now should look at whether you can accommodate the request.
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