#399434: Retailer Persona Booklet

Retailer Personas for Midwest Key Customers

Convenience

Entry-Level

Benchmark

• Low focus on hardware • Often specialize in specific channels

• Smaller locations • Often located in small towns and rural areas • Usually have limited space • Limited staff • Lower sales volume, in general

• Moderate to large customer base • Located in slightly denser populated areas, suburbs • Some B2B opportunities ◊ Property Rentals ◊ Apartment/Condo Complexes

Common Account Characteristics

• LBM • Farm & AG • Other/Specialty

• LBM • Farm & AG • Hardware Stores

• Hardware Stores • Some Farm & Ag • Some LBM

Typical Accounts

◊ Mom & Pop Shops ◊ Small Town Stores

• Expanded SKU selection • Covers broader needs • Basic ChipKey ® Technology

• Minimal mixes • Top selling SKUs only • No ChipKey ® programs

• Focused mixes • Most common, higher volume SKUs • Little or no need for ChipKey ® programs

Program Descriptions

• Brass Keys

• Brass Keys

• Brass Keys

◊ Units: < 3,000 ◊ Revenue: < $1,500 ◊ Retail: < $9,700 • ChipKey ® Car Keys – N/A

◊ Units: 3,000 – 6,000 ◊ Revenue: $1,500 - $2,650 ◊ Retail: $9,700 - $19,900 • ChipKey ® Car Keys – N/A

◊ Units: 6,000 – 8,000 ◊ Revenue: $2,650 - $3,650 ◊ Retail: $19,900 - $26,750

Annual Sales

• ChipKey ®

◊ Units: 60 - 110 ◊ Revenue: $2,500 - $4,500 ◊ Retail: $5,900 - $10,800

• Brass Keys

• Brass Keys

• Brass Keys

◊ Convenience Sets » Single Panel: A82915 /

◊ 4-Sided Key Tower:

◊ 5-Panel Key Slider: A82902 / KY-523SLD ◊ Specialty Key Presets: As Needed

A82901 / KY-423TWR ◊ Specialty Key Presets: As Needed • ChipKey ® - N/A

KY124KBPCONVENIENCE » Double Panel: A82916 / KY-224KBPCONVENIENCE

• ChipKey ® ◊ ChipKey Core Edge-Cut Cloning: A71413 / KY-CHIPKEYCORE ◊ ChipKey on Demand (ChipKey ® Decoder) • FOBs & Shells ◊ Edge-Cut Counter Display: C00276 / FBFS-68NS • Edge-Cut Key Cutting Machines ◊ The Pro Key Machine: A74980 / KZ-MPRO ◊ Promatic-100™: A73701 / KZ-M1 ◊ Promax-106™: A74475 / KZ-MB106-US • ChipKey ® Decoder: B91771 / KZV-1500

Suggested Programs

• ChipKey ® - N/A

• Edge-Cut Key Cutting Machines ◊ The Pro Key Machine: A74980 / KZ-MPRO

• Edge-Cut Key Cutting Machines ◊ The Pro Key Machine: A74980 / KZ-MPRO ◊ Promatic-100™: A73701 / KZ-M1

Suggested Equipment

1

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