Estates and Facilities Management Department | 2016
JOB DE SCR I P T I ON
K E Y R E S PON S I B I L I T I E S
J OB P UR POS E S T A T EME N T
The purpose of this role is to be responsible for leading, managing and developing a team of up to 200 staff, ensuring the continuous development and delivery of high quality “soft” facility services across the University campus, including Stag Hill, Manor Park, and Surrey Sports Park. Maintaining a responsive operation and efficient structure for general activities, conference, events and dealing with emergencies across the year. The post holder will develop the department’s strategic plan, in line with the University’s strategies, providing services which are Student, Staff and Customer focused, in line with all relevant legislative requirements.
1. To contribute to the strategic and operational planning, development and management of Estates and Facilities department, including advising the Deputy Director, Systems & Operations of E&FM on operational performance and provide regular reports on events and common issues, and contribute to relevant committees and Operational Working Groups within the University. 2. To develop and implement strategic plans for the Estate Services department which includes cleaning services, porter services, teaching room preparations, reception services and waste management services. These plans will provide continuous evaluation of existing services, identifying and implementing changes where necessary. 3. To effectively manage all budgets (approx. £4 million) assigned to the Estate Services department and ensure compliance with University procurement process, whilst monitoring internal expenditure and income generation, and identifying areas of potential savings and value for money creation. 4. To provide effective and proactive leadership across all the Estate Services teams with the objective of providing a customer driven service, by developing productive working relationships between Estate Services, Accommodation services, Conference services, Marketing, all academic Faculties and Professional Services Departments. 5. To manage a diverse group of approximately 200 operational staff across the Estate Services team, by establishing appropriate management structures and ensure the appointment of suitable staff with appropriate experience and skill. Also through conducting annual staff development reviews through the Appraisal system and embedding a continual improvement process within the sections.
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The Management Recruitment Group
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