The City of Beachwood recently conducted a Residential Satisfaction Survey to gather valuable insights into residents’ perspectives on city services and identify areas for enhancement.
Residential Satisfaction 2024 Survey - 280 Responses
How satisfied are you with the overall quality of life in Beachwood?
Average Response: 4.6
250
193
200
150
100
66
50
17
4
0
0
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
How would you rate the performance of Beachwood's local government and community leaders in addressing community issues? Average Response: 3.9
120
99
96
100
80
54
60
40
17
14
20
0
1 (Very Poor)
2
3
4
5 (Excellent)
Rating
BeachwoodOhio.com
How would you rate access and/or response time to inquiries with city departments? Average Response: 4.4
100 120 140 160 180 200
177
0 20 40 60 80
64
24
8
7
1 (Very Poor)
2
3
4
5 (Excellent)
Rating
BeachwoodOhio.com
How responsive do you feel city leadership is to residents' concerns and feedback ? Average Response: 3.8
120
96
100
91
80
57
60
40
20
16
20
0
1 (Not At All)
2
3
4
5 (Very Responsive)
Rating
BeachwoodOhio.com
Have you ever contacted a city leader or department with a concern or question?
No 17%
Yes 83%
Yes No
BeachwoodOhio.com
If yes, how satisfied were you with the response you received?
Average Response: 3.9
120
112
100
80
60
52
39
40
19
20
14
0
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
Do you feel that city leadership is accessible and approachable to residents?
Not Sure 10%
No 10%
Yes 56%
Somewhat 24%
Yes Somewhat
No Not Sure
BeachwoodOhio.com
How satisfied are you with the public works services (e.g., road maintenance, snow removal, trash collection) in Beachwood? Average Response: 4.7
250
225
200
150
100
41
50
9
4
1
0
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
How would you rate the overall quality of the city's recreation facilities (e.g., parks, community center, sports facilities)?
Average Response: 4.5
100 120 140 160 180 200
181
0 20 40 60 80
59
32
4
4
1 (Very Poor)
2
3
4
5 (Excellent)
Rating
BeachwoodOhio.com
How often do you or your family use the city's recreation facilities?
Never 3%
Daily 7%
Rarely 26%
Weekly 42%
Monthly 22%
Daily Weekly Monthly Rarely Never
BeachwoodOhio.com
Which of the following recreation facilities do you use most frequently? (Select all that apply)
Other
11
Barkwood
36
Walking/Biking Trails
158
Playground
101
Fields & Courts
54
Aquatic Center
124
Community Center
54
Parks
180
0
20
40
60
80
100
120
140
160
180
200
Total Responses
BeachwoodOhio.com
How satisfied are you with the cleanliness and maintenance of the recreation facilities? Average Response: 4.7
250
205
200
150
100
56
50
17
1
1
0
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
How would you rate the variety of recreational programs and community events offered by the city?
Average Response: 4.3
100 120 140 160 180
153
81
0 20 40 60 80
37
7
2
1 (Very Poor)
2
3
4
5 (Excellent)
Rating
BeachwoodOhio.com
Which types of programs or activities are you most interested in participating in? (Select all that apply)
Other
32
Environmental
40
Arts & Crafts
58
Senior
93
Cultural
108
Adult Sports
73
Youth Sports
54
Fitness
107
0
20
40
60
80
100
120
Total Responses
BeachwoodOhio.com
Which community events are you most interested in? (Select all that apply)
Pool Parties Dog Paddle Barkin' Brunch Fall Festival Fall Fest Concert
99
177
26
36
41
February Freeze Beachwood Beats Concerts Outdoor Movie Nights Fire Dept. Open Houses Juneteenth National Night Out
35
27
65
59
116
63
0
20
40
60
80
100
120
140
160
180
200
Total Responses
BeachwoodOhio.com
How satisfied are you with the visibility of police patrols in your neighborhood? Average Response: 4.5
100 120 140 160 180 200
178
0 20 40 60 80
65
26
8
3
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
Have you had any direct interaction with the Beachwood Police Department in the past year?
Yes 46%
No 54%
Yes No
BeachwoodOhio.com
If yes, how would you rate your experience with the Beachwood Police Department?
Average Response: 4.5
140
120
120
100
80
60
40
24
20
10
10
2
0
1 (Very Poor)
2
3
4
5 (Excellent)
Rating
BeachwoodOhio.com
Do you feel comfortable contacting law enforcement if you have a safety concern?
No 5%
Not Sure 3%
Yes 92%
BeachwoodOhio.com
How informed do you feel about crime in your neighborhood? Average Response: 3.1
0 10 20 30 40 50 60 70 80 90 100
89
55
53
42
41
1 (Not At All)
2
3
4
5 (Very Informed)
Rating
BeachwoodOhio.com
Are you aware of the crime and fire prevention programs and resources offered by the City of Beachwood?
Yes 23%
Not Sure 28%
No 49%
Yes No Not Sure
BeachwoodOhio.com
How concerned are you about traffic safety in your neighborhood?
Average Response: 3.4
0 10 20 30 40 50 60 70 80 90
80
69
53
52
26
1 (Very Concerned)
2
3
4
5 (Not Concerned At All)
Rating
BeachwoodOhio.com
What is your primary source of news and updates from the City of Beachwood?
Other
5
Word of Mouth
18
Local News Outlets
12
Printed Publications
99
ReadyNotify Alerts
10
Email Newsletter
66
Social Media
49
City Website
21
0
20
40
60
80
100
120
Total Responses
BeachwoodOhio.com
What social media channel do you engage with the city most?
Other
5
19
X (Twitter)
9
25
154
0
20
40
60
80
100
120
140
160
180
Total Responses
BeachwoodOhio.com
Overall, how satisfied are you with the City of Beachwood’s communication efforts? Average Response: 4.1
100 120 140
118
93
0 20 40 60 80
47
12
10
1 (Very Dissatisfied)
2
3
4
5 (Very Satisfied)
Rating
BeachwoodOhio.com
Please select your age range:
18-35 years 4%
36-50 years 23%
65 & better 47%
51-65 years 26%
BeachwoodOhio.com
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