PATROL DIVISION
The Patrol Division is commanded by a Captain and is broken down into four 12 - hour patrol shifts. The Department ’ s Patrol Lieutenants each have command of a single Patrol Shift and each Patrol Lieutenant is assigned the individual responsibility for a single Patrol District. The Lieutenants then utilize data to develop plans for proactive responses. Those strategies play a significant role in reducing crime. In 2024 DeSoto Police Officers handled more than 118,000 calls for service, to include over 72,000 self - initiated calls (like patrolling neighborhoods, businesses, or specific areas of concern) and almost 14,000 traffic stops.
SUPPORT SERVICES DIVISON
The Support Services Division is commanded by a Captain and consists of the Department ’ s Criminal Investigations Division (CID), School Resource Officers (SROs), Crisis Assessment Resource Engagement (CARE) Team personnel, as well as the Department ’ s Community Engagement/Crime Prevention Officers.
DESOTO REGIONAL JAIL
The DeSoto Police Department operates a regional municipal holding facility that serves the cities of DeSoto, Cedar Hill, Lancaster, Glenn Heights, Ovilla and Duncanville as well as Duncanville ISD, Charlton Methodist Hospital and the University of North Texas - Dallas. The Regional Jail serves a geographic area of approximately 112 square miles populated by nearly 200,000 residents and is one of the only regional municipal jail facilities in the Dallas - Ft. Worth metroplex.
CODE ENFORCEMENT
Code Enforcement is supervised by a civilian manager who also oversees the city's Animal Control function. DeSoto ’ s Code Enforcement Team strives to maintain and enhance the quality of life for all our citizens by holding both residents and visitors accountable to DeSoto ’ s City Ordinances. Their enforcement actions not only keep the City clean and well - maintained, but they also enhance the safety and well - being of those who live in, work in, and visit DeSoto.
PARTNERSHIPS
The Department maintains partnerships with many different community groups, boards, and commissions such as Homeowner ’ s Associations (HOAs), the City ’ s clergy members through DeSoto Police Clergy and Community (DPCC), the Citizens Police Advisory Committee (CPAC), the Domestic Violence Advisory Commission (DVAC), and our Citizen Police Academy and its Alumni Association (CPAAA). These partnerships help keep the Department engaged with community members and informed of community concerns.
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