It’s ironic that the blog post published immediately before the pandemic’s impact was titled Lost Opportunity . When COVID-19 hit, it hit hard and it felt like all opportunity was lost. Everyone was nervous, scared, and unsure about the future. Like all businesses, we quickly pivoted and adapted to a new, virtual world. We followed our instincts. We got a lot right, and we got our fair share of things wrong. But we never lost focus of our mission to transform the way people negotiate.
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