Briefing frontwavecu.com
Second Quarter 2022
300,000 loan payments. All from the comfort of your home, your car, at work, or maybe even while you’re enjoying some amazing tapas at your favorite restaurant in Madrid! You literally have access to your accounts from anywhere, at any time! And it’s only going to get better and better. Frontwave Credit Union has Members in every state of the Union and numerous countries abroad. This year, we’ve committed to a digital-first strategy, which will enable us to better serve our diverse Membership. We’ll be focusing on streamlining processes and leveraging innovative technologies to make digital transactions even more seamless and easy – well into the future. While there’s been a lot of change in the past 70 years, one thing remains the same – our steadfast commitment to our Members and the communities we serve. Since our humble beginnings, we have always fought to be a force for good. That fight continues today, from becoming one of the first local financial institutions to offer Paycheck Protection Program loans in 2020, to supporting over 180 military and community organizations through sponsorships, events and volunteerism in 2021. We ARE 100% committed to your financial success. Did you know you can make an appointment for a financial check-up right on our website? Check it out! We can help you assess where you stand today, and explore what steps you can take to help reach your financial goals. Best of all – it’s absolutely free ! Want to get into the habit of saving? I encourage you to take advantage of our special 12 month Saver Certificate offer available only through April 30, 2022. It’s a great way to build a rainy day fund or save for your next big purchase. We have 12 month Saver Certificates for both military and community Members available at rates that are WELL above market. Deposit up to $500 into your Saver Certificate
each month and you’ll be amazed how much it can grow! We only offer this once a year, so get it while the getting’s good. Thank you for your loyal Membership – and here’s to many more years of financial success, together!
Bill Birnie, President/CEO Notes from the CE0
You Spoke. We Listened! When we say we want to do
everything we can to make your Frontwave experience great, we mean it. We value the feedback you give us, and take action to make improvements. Thanks to your input: • We revamped the mobile app Bill Pay experience to make it easier to set up payments, schedule automatic payments, and track your upcoming payments and history. • We increased our per check, daily and monthly mobile deposit limits to make it easier to deposit more checks through the mobile app. Haven’t tried mobile deposit yet? Download the app today and snap away to save some gas! Got any other feedback for us? We want to hear it! The next time you get a survey from us, we really appreciate you taking a few minutes to tell us how you feel. Thanks for your Membership! Congrats to our Newly Elected Board Members Thank you to all who voted in our 2022 Annual Election for the Board of Directors. The results were announced at the Annual Meeting on March 30, and we are pleased to welcome 1 new Director and welcome back 3 incumbents: • Amanda Cook • Kelley Mayer (incumbent) • Gerald Polyascko (incumbent) • Richard Rothwell (incumbent)
This year we celebrate our 70th Anniversary! I can’t express how grateful we are for our Members and how proud we are of our growth and evolution over the past seven decades. As many of you know, we got our start back in 1952 as Camp Pendleton Federal Credit Union, serving the financial needs of Marines, sailors, and civilian employees on base. It all started with just eight, forward- thinking civil service employees and $40 in assets. Today we have over 117,000 Members and $1.2 billion in assets. WOW! 70 years! Imagine what those eight founding Members would think of their credit union today! The Member experience has also greatly transformed. Gone are the days of lines snaking through the lobby and out the door, waiting to deposit a check, make a loan payment or even just check your balance. Remember paper loan applications? Can you even imagine having to fill that out today?! Thanks to online banking, all of that is a thing of the past. Today you can do almost everything from your phone. And the numbers show that you do! In 2021, we had over 86,000 active online banking users who logged in over 26 million times. 26 million! Together you deposited over 130,000 checks using the Frontwave mobile app and made more than
Save hard. Gain big.
*Learn more at frontwavecu.com/saves
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