DEAR COLLEAGUES As I step into my role, it is my privilege to welcome you to this new edition of Marhaba. I’m excited to share this space with you, where we’ll celebrate the incredible work happening within our hotel and revisit the memories we've created together. One of my core beliefs as we embark on this journey is that true learning happens when we take the time to reflect. This newsletter will serve as a platform for us to reflect on the milestones we’ve achieved, share insights from our experiences, and highlight the opportunities that lie ahead. You’ll find stories of growth, updates, and initiatives for you to engage in new reflections of your own. Personally, the past year has been both challenging and incredibly rewarding. I am deeply grateful for the opportunity to work with the Shangri-La group and to collaborate with such wonderful colleagues. Editor-in-Chief As I write this, it happens to be the most wonderful time of the year! Our halls are officially decked, and I can’t resist spreading the festive cheer— this newsletter is inspired by the dazzle and sparkle you’ve brought to life! I do hope you enjoy reading it. Wishing you and your loved ones a blessed and joyful 2025. Swati Anand Thank you for welcoming me so graciously with open arms, a true testament to exceptional hospitality. It is your simplicity, professionalism, and human values that enable employees like myself to discover our own Shangri-La. Together, we will uphold and advance the culture of excellence that has been expertly established, one that values personal growth, shared learning, and the collective success of our team.
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