3. Excellence in service At Novolux Lighting, we are passionate about illumination and understand its impact as an essential element that not only enhances the physical characteristics of spaces but also the activities that take place there and the well-being of the people who inhabit or use them. That’s why we are associated with various entities in the sector to promote the culture of light, emphasizing our commitment to education and excellence in lighting. We also have an in-house team dedicated to providing lighting solutions for every project. Through our personalized advisory service, we analyze the specific needs of each client to provide responses that meet the requirements of each work. For personalized and professional assistance, you can contact our project department at proyectos@novoluxlighting.com. Furthermore, we provide fast and efficient service, backed by a 12,000 m² logistics center with capacity for 10,000 pallets, allowing us to manage large order volumes and ship over 200 orders per day. At our headquarters, we also have central offices, a showroom, an assembly and machining area, as well as specialized engineering in industrial design and R&D. We ensure high-quality standards in all our products, guaranteeing customer satisfaction through exceptional service and an unwavering commitment to quality. We operate under a quality management system in accordance with ISO 9001:2015, certified by IQNet and AENOR, reinforcing our commitment to excellence and continuous improvement in all our processes.
Colaboraciones — Collaborations
Calidad — Quality
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