Birmingham Property Management Candidate Information Pack
Dear Candidate
Thank you for your interest in Savills.
Savills is one of the most successful real estate services company in the UK and market-leading across the globe. With an outstanding track record, a loyal and well established client base, and offices up and down the UK, it is a great place to grow a successful property management career. Savills currently have a number of permanent positions available within the property management division, to be based in the Savills Birmingham office. Roles will focus on commercial properties and successful candidates will join a busy, well experienced, friendly team, and will require high levels of self-motivation and drive. Candidates must demonstrate a commitment to building on property management experience gained to date in order to become a long-term property specialist within the division. Please read on to find out more information about this opportunity to work for one of the most renowned organisations in Real Estate.
What we do
Why Savills Birmingham? Clients come to Savills for Property Management for three reasons: • Our people are the best in the business • Our commitment to Property Management is unrivalled • We have many Divisions outside of Property Management whose knowledge enriches property ownership Savills Birmingham is one of the largest national team in the UK. Our recently redeveloped office is bright and superbly modern. Our multi-disciplinary office houses over 150 staff overall including our on-site accountants and administrative teams, and is one of the biggest Savills management teams outside of London. With only 3 directors at the top, and a small team of qualified surveyors, we operate a relatively flat organisational structure with no hierarchical competition. That means that whoever joins our team will be helping to mould the culture and direction of the team, and make a real, lasting impact. It also means there’s a clear career path for any Surveyor, no matter where you are in your journey. We work with some big and well-known clients including local and national PropCo’s and Trusts, working on national mandates for commercial and occupier. It’s a diverse and interesting portfolio with some of the market leading organisations for innovation and ESG strategy, spanning a variety of sectors including retail and shopping centre management, office and business space, leisure and industrial.
Put simply we manage property for a range of landlords and occupiers-however life is rarely simple! We take responsibility for the real estate interests of a wide range of property owners and occupiers all of whom have differing aspirations, knowledge, strategy and ideas. Our clients may be: • Major UK financial institutions for whom property ownership is one of many investments; • Entrepreneurial property companies for whom owning real estate in order to make commercial gain is their business; • Sovereign wealth funds who see investing in markets outside of their own country as major benefit; • Private investors owning property for long term security or occupiers who require property to carry out their day to business. Our role has many component parts at its heart. We are employed to ensure properties are statutorily compliant in line with country specific legislation, are well maintained and presented, to collect, manage, report on or pay rent and service charge and to do all we can to build strong relationships with tenants and give all users of the properties under our control a positive experience. There are many aspects to our service, all wrapped up in a strong commitment to Environmental and Social Governance (ESG) –often referred to as Sustainability or Corporate Social Responsibility (CSR).
What we do
PROPERTY MANAGEMENT+ Is about doing the basics brilliantly, and staying ahead of the market in terms of innovation. The PM+ principles embrace environmental innovation, drive customer value and deliver services at the cutting edge of the industry. Birmingham is also a great city to live and work in; highly accessible transport links, the second biggest city in the UK, and one of the greenest- with over 8,000 acres of parks and open space, it’s a great place to explore. We’re home to Sutton park, one of the largest urban parks in the UK, not to mention three of the top shopping destinations in the UK. Since 1998, Savills in Birmingham city centre has grown to be one of the leading estate agents and property consultancies in the West Midlands. We're proud of the way that we've merged our commercial and residential departments and can now offer our clients one seamless service. This includes agency; property management; building and project consultancy; development; rating; valuation; lease advisory and planning. Our team has a unique mix of talent; they work together to achieve collaborative thinking and take time to understand both the client's needs and the current market before suggesting solutions. We are proud to be a team that is truly best in class, with expertise that spans a variety of sectors.
The Role
Savills have a number of permanent positions available within the property management division, to be based in the Savills Birmingham office. Roles will focus on commercial properties across a variety of sectors, including retail and shopping centre management, office and business space, leisure and industrial. Successful candidates will join a busy, well experienced, friendly team, and will require high levels of self-motivation and drive. Candidates must demonstrate a commitment to building on property management experience gained to date in order to become a long-term property specialist within the division. Candidates should ideally be MRICS qualified, and grade will be dependent on years post qualified experience. You must be keen to get involved and gain exposure to divisional and company wide initiatives, promoting the company brand and the property management division. The Role & Key Responsibilities • Take a “hands on” proactive role in property management. • Ensure tenant arrears are proactively managed in conjunction with the Savills central credit control team. • Dealing with tenant and client queries in a timely and efficient manner. • Draft, review and approve service charge budgets. • Review service charge cash flow and budget regularly. • Service charge reconciliations. • Invoice approval and ensuring correct coding of expenditure in line with the budgets. • Carry out regular property inspections. • Liaise with the building managers and regional facilities managers to ensure that buildings are well maintained at all times. • Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required. • Be responsible for preparing in advance for client meetings, recording minutes of those meetings and carrying out any actions arising. • Reading and summarising of leases and ensure accurate data is maintained on the property management systems and to regularly check, update and audit the accuracy of the data • Advance reporting for critical lease event dates such as reviews, lease expiries and break options. • Trade and footfall reporting. • Identification and implementation of new initiatives relating to property management.
• Building strong working relationship with existing clients. • Identify and progress opportunities for new business generation. Some of the key responsibilities for this role include, but are not limited to:
Technical experience: -
• Ideally MRICS Qualified • Experience in all aspects of property management.
Skills and Knowledge • Possesses vision and is able to develop complex strategies and solutions. • Excellent relationship builder with ability to generate new business. • Focussed: commits to challenging goals and delivers consistently against these • Cost management: financial and commercial acumen with excellent planning, budgeting and operational reporting skills. • Continuous improvement: delivers efficiency in addition to effectiveness. • Diplomatic and challenging with the ability to influence others. • Strong decision maker who gives assurance. • Ethical with strong integrity. • Someone who has innate curiosity and is eager to experiment and push the boundaries of what is possible. • Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills. • Full driving licence. Previous experience in Savills’ commercial markets would be beneficial but not absolutely required for this role. Whether you are a Surveyor seeking progression to Associate level or established AD, this could be a fantastic opportunity to excel your career as a Property Management professional.
• Identify opportunities for providing additional services to clients. • Identify and progress opportunities for cross selling activities.
Application Process
For a confidential discussion to learn more about the opportunities at Savills please contact their appointed recruitment advisor The Management Recruitment Group.
Emilia Fasano m: 07851259868 t: 020 3962 9900 emilia.fasano@mrgpeople.co.uk Matthew Evans m: 07854 865017 t: 020 3962 9900 matthew.evans@mrgpeople.co.uk
We are an international recruiter of senior management professionals across real estate, facilities and development. Our success is built on our people, process and expertise. Our people have unrivalled experience, our process is rigorous and designed in-house, and we have meaningful sector expertise.
We are MRG and we are different by design.
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