Executive Takeaways
■ Supportive sales environments result in the most-satisfied salespersons. ■ Measuring qualitative goals is more challenging than measuring only sales quotas.
■ Customer satisfaction more important than that of co-workers, supervisors, or promotions.
Joseph F. Hair, Jr., Professor of Marketing and Professional Sales Brian N. Rutherford, Associate Professor of Marketing and Professional Sales
Made with FlippingBook - Online catalogs