FOREWORD
Further examples of our completed programmes can be found in this brochure, each reflecting the unique context, challenges and ambitions of the different systems and localities that we work with. However, all share a consistent outcome of achieving improved outcomes for individuals, a better experience for staff and a brighter and more financially sustainable future for the health and care system.
We are optimistic about the future for all our public services. Across the country, we’re working alongside trusts and health and care systems to deliver change which tackles the intense pressures of today, whilst transforming for a brighter future. Increasingly our clients are choosing us as their strategic delivery partner for change at the complex interfaces of health and care; whether that involves advancing integrated ways of working to improve and transform urgent and emergency models of care, moving care closer to home or shifting towards proactive, targeted models of preventative care. In just the last year, we’ve worked with a number of health and care systems to deliver complex transformation programmes which are making a real impact on the things that matter – better outcomes for residents, a better experience for staff and better value, as well as significant financial savings. We’re committed to delivering that impact – which is assured by our 100% fee guarantee – but we’re also deeply proud of what we’re achieving in partnership with our clients. In one system, we’ve achieved a 39% reduction in the short-stay units of a hospital’s acute medical unit, and in the rest of the hospital there are now 40% fewer patients with no current reason to reside at any time. In another system, we’ve helped set up a single integrated team to support the whole urgent and emergency care pathway, which is the first of its kind nationally and is fundamentally changing the way people with urgent needs are supported. We’ve provided diagnostic support to some of the most challenged systems nationally on their urgent and emergency care services, several of which are moving into transformational implementation phases in the coming months.
Robin Vickers Partner, Health and Integration
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