Contents Introduction
years 25
ye 25
03
Key metrics for our Business
04-05
Introduction
Sales and Marketing
06-07
Customer Account Portfolio Plan
08-09
Welcome to the 25th Anniversary year in the history of Project One – a year where we will celebrate all that defines us as a business. Since 1998, as a leading independent management consultancy, we have been entrusted by our customers to support and deliver their most business-critical change agendas. We have developed and grown over this time and this document is an evolution of our rolling three-year business plan, covering the period from January 2023 to December 2025. Our journey post-Brexit and the Covid-19 pandemic has been one of a positive trajectory. In 2022, we continued our return-to-growth, resulting in one of our best trading years ever, returning to near record levels of customers, consultants deployed, revenue and profit - levels not seen since 2018. Across 2022, in supporting 29 customers, we secured assignment sales of £30m; generating £28.3m of fee-revenue, which was 5% ahead of our plan for the year and an increase of 9% on the previous year’s performance. For the fourth year running we secured a place on the Financial Times Leading Management Consultants list, and we saw outstanding feedback from our Great Place to Work Survey. At the start of 2019, we set ourselves a plan and approach, geared towards pushing-on from a £30m revenue position and upwards towards £35m. Post-pandemic, it is now time for us to resurrect this plan. With the events of the last three years behind us, but being cognisant of the current global macro- economic conditions and their impact upon corporate change and transformation, we shall focus our agenda on creating further levels of growth. To enable this level of increased performance, we must look at ways to acquire new customers.
In planning to push for further growth, we have worked to enhance and define our services, and in doing so have created, produced, and marketed greater levels of targeted content for our customers, markets, sectors and industries. Our updated sales and marketing material is now housed in our new Portal that we launched in H2-22 click here. We will harness our efforts around increased levels of market development activity, promoting ourselves via our re-invigorated sector and functional sales campaigns. Whilst we continue in the main to support the technology aspects of change and transformation. This coming year we will increase our efforts on broadening our support for Business Change, Change Management, Intelligent PMO, as well as developing a pipeline of undertakings supporting the important agenda within Climate Change.
People Proposition
10-11
Climate Change and Sustainability
12-13
TechCo
14
Charity Committee
15
This business plan outlines the key components that underpin and support our overall objectives and describe our approach to managing our business. Importantly, we will remain mindful of the wider global macro-economic conditions and continue to support each other through what promises to be an exciting period in our company’s journey.
Confidential
03
Confidential
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