NEW GROWTH IN DEVELOPMENTS AND THE TEAM AROUND THE COUNTRY TASMANIA
It has been another busy year for the Housing Choices Tasmania team — from the new Residential Management Agreement (RMA), to sustained community engagement activities and an array of new developments built across the state. The new RMA with the State Government commenced on 8 November 2021, and importantly for Housing Choices and residents it secured operations in Tasmania until at least 2040. As a part of the RMA a further 475+ tenancies were transferred from Housing Tasmania across to Housing Choices Tasmania. This saw our team work tirelessly to prepare to welcome all new residents to Housing Choices and included data capture, assembling sign-up packs, arranging the seamless transition of rent payments, holding information sessions for incoming residents, signing leases and associated documentation and ensuring our website was updated with relevant information.
Many residents came from a range of new areas, and so much of our post transfer work involved engagement with residents, while working to establish relationships with important stakeholders and support providers in new suburbs we operate in. With 475 tenancies came the need to recruit new staff to manage tenancies. We also needed to renovate existing office space to accommodate our growing team all while delivering ongoing quality service to the existing 1,700 strong resident population. All indications are that our new residents were extremely well supported in the transition by our amazing staff and we would like to acknowledge this effort.
Pictured Right: The HCT Harmsworth Rd property in Oakdowns, Tasmania. Pictured Below (L to R): Drew Beswick, Board Director, Heather McCallum, Board Chair and Michael Lennon, Managing Director at the Marys Hope Road development in Hobart, Tasmania.
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