Rodolfo Falcao linkedin.com/in/rodolfofalcao
■ Career history: International Congress and Conferences Logistics Associate, Markey Coffee Communications Europe, UK Property Manager, London First Steps, UK Duty Manager & Event Executive, Mary Ward House Conference Centre, UK ■ Education highlights: Executive MBA, Warwick Business School, UK Bachelor of Business Administration (BBA), Instituto de Educação Superior da Paraíba, Brazil
■ Nationality: Brazilian Portuguese
■ Languages:
Portuguese (native) English (fluent) Spanish (fluent) French (basic)
■ Career achievements: Over the course of four years, conducted high-quality
hospitality services around Europe for over 200 international congresses and conferences. Ensured best practices and consistent quality for all clients. Led, coached, and supervised 20 junior members of staff to drive high performance working. Managed own business of student accommodation, averaging 100 tenants and 30% rotation per month. Conducted lasting relationship with all clients and partners, including landlords, students and state agencies in Brazil, the UK, and Spain. Maximised sales in existing contracts and accounts for ongoing and future events. Co-ordinated and optimised external suppliers, catering and hospitality staff for each event (up to 300 delegates). Guided clients during sales process for event management approach. Responsible for more than £3 million yearly total contract value.
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