Part 1 Quality criteria and indicators for bi- and multinational projects This section is aligned with project management princi- ples, meaning the chapters are structured in line with how a project is managed from the planning stage via imple- mentation to the follow-up phase. All relevant stakeholders are given consideration: part- ner organisations, the leadership team, the participants and where appropriate their parents, and supporters. Also considered are the interests of funding bodies.
When it comes to a successful international activity, communication that is based on trust and equity among all involved parties is crucial. In recognition of this, communication is mentioned in all chapters. The publication is based on the core idea that the contin- ued evolution of international and European youth work needs to be understood as a shared concern: e At the national level, through partnership-based co- operation between public-sector and independent organisations in Germany (supported by relevant spe- cialist and funding agencies); e At European and international level, by taking into account the factors at play in the partner countries (structures, legislation, political situation, etc). The handbook does not claim to be exhaustive. Instead, it has been designed as a source of orientation. Organisa- tions can use it to apply the defined criteria in a way that responds to their specific needs, their quality standards, the resources at their disposal, and their expertise in the field in question.
The handbook has ten sections, each with specific quality criteria and indicators.
e A quality criterion is a feature by which a product or service can be qualitatively assessed; e.g., one that allows it to be evaluated as positive or negative. e Criteria can only be measured in the presence of suitable indicators. These serve to operationalise said criteria. 2 The quality criteria and indicators take account of the wide range of formats used in international and Euro- pean youth work, such as youth exchanges, workcamps, volunteering placements, training courses, study visits, work-related exchanges or internships and exchanges/ activities for experts. These activities can be binational or multinational and they can be carried out as short or long- term formats, group or individual exchanges. The quali- ty criteria have been drawn up with this variety in mind, allowing organisations to provide high-quality activities regardless of their size, thematic orientation and structure.
Part 2 Annex “Tools and materials”
The handbook is complemented by an annex listing tools and materials that have been tried and tested in practice. It can be downloaded as a PDF document from this link: https://ijab.de/en/publications/tools
2 Source: QS-Kompendium - Materialien zur Qualitätssicherung in der Kinder- und Jugendhilfe [QA compendium – Material for quality assurance in child and youth services], issue 24: Selbstbewertung des Qualitätsmanagements
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INTRODUCTION —
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