Murphy: What key points or recommendations would you share with others sitting in your seat to help them prepare their ports? Gibbs: There are many things ports can do, but I’ll keep it to five points that I believe are the most important efforts or actions to take before, potentially during, and most certainly after a disaster strikes. First, Business Continuity Planning (BCP). This ensures that an organization’s operations are maintained during a disruptive event. There is a lot that goes into a BCP. Second, track hours of personnel involved in an incident, whether straight time or overtime.
Third, be able to track and document equipment being used as this is a reimbursable expense, or at the very least, covered under insurance. Fourth, take pictures, identify tracking systems and/or databases, and document, document, document. If you think you’ve documented something enough, document it a bit more! Build documentation into everyday processes and systems. Make it a part of operations so that it’s second nature and you’re not left with a damaged structure with no proof of what it was before the damage. Fifth, and lastly, ensure that all team members know what the plan is, how to operationalize the plan and what their roles and responsibilities are. You can do this through training.
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