busy six months!” admits Chris. “We haven’t tried to make too many changes but instead have expanded and improved on what was here before; for example we’ve added a gate between two of the cottages and installed a large dining table in one so that two families can come here together, staying side by side. We are also in the process of converting another building into a games room.” Happily, not long after the launch of the new system and their re-link with Premier Cottages bookings started coming in, many of which were repeat visitors. “We have also recently created a Google My Business Profile and have been pleased to discover that guests are starting to find us that way too.” Chris
and Ellen are aware of the importance of adapting their business to meet the demands of their guests so as not to miss out to local competitors, “we are converting our existing 7.5kW electric vehicle charger to a 22kW charging point. Guests now call in advance to enquire so this is an important part of our business revenue and one that will be crucial in the coming months and years.” Since returning from the tropics to start their new life as holiday let owners, Chris and Ellen have learnt two valuable truths. Firstly, that the damp Devon winters will, unsurprisingly, take some
getting used to! The second, however, has perhaps come as more of a surprise, “The support of the industry has astonished us right from day one. From The Professional Association of Self Caterers UK (PASC), a great club for anyone wanting to understand the relevant laws and regulations, to Premier Cottages, Visit England and Stags, we have found this an extremely open and welcoming circle to join and this has made all the difference to our first year in the business.”
Bulvertonhouse.co.uk
stags.co.uk
19
Made with FlippingBook flipbook maker