September 2020
A Letter From Our Practice
Dear Friends, It is almost three months since we started working after the Covid-19 shutdown. We have all adapted, and your trust and support have allowed us to continue and maintain all of our staff. We have even hired a new aide, Erin Wagnitz (you will read more about her in our employee profile). We expanded our schedule to accommodate more distancing and will continue to do so as needed. The insurance companies keep challenging us with new rules and policies. Most BXBS policies limit the number of times you can receive our services, often based upon data collected that may not be relevant to your situation and individual needs. Although your insurance policy may indicate you are entitled to 20-60 visits total, most of you will find yourself limited to 10-12 visits “per diagnosis”. Please consult our billing department if you need further clarification. We assure you; we will always do our best to work with your insurance company to secure for you the best treatment possible. Since Functional Physical Therapy started in 2000, we have always felt a deep commitment to helping our community, including those with limited resources . At times we have worked pro bono rather that turn
away individuals who seriously needed our help. We have also worked on a no cure/no pay basis for the uninsured and covered clients when there was a gap in their coverage. We have discretely provided these services to the Waterford community to the tune of approximately $40,000 per year. During the next year we expect this need to continue and expand. We are presently designing a plan for working with the Waterford community to meet this challenge. In next month’s newsletter, a more detailed solution will be shared. Now more than ever, we realize that the health and well-being of our community depends upon all of us working together. We are fortunate to continue and even expand the service you have become accustomed to. Natasja Brattinga, a 30-year veteran of the profession, will increase her hours as needed to meet demand. And to close, you will see a new sign on our post in early September. So many of you have told me you love the clock, it will be revived in September as well. See you when you need us, — Eric
Call Functional Physical Therapy at 248-673-6980 or visit functionalpt.com to schedule your appointment today!
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