Newsletter Q1-2024

GUEST ENGAGEMENT PERFORMANCE

AL HUSN HOTEL

82.11% Sco re Target: 77.2%

75.14% Score Target: 72.2%

95.37% Score Target: 94%

OVERALL STAYING EXPERIENCE

PROBLEM HANDLING

PROBLEM FREE

Score Target: 94% 94.25%

Score Target: 92.5% 92.9%

Score Target: 89.1% 89.34%

SERVICE ATTENTIVENESS

INTERNET

ARRIVAL

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