Newsletter Q1-2024

GUEST ENGAGEMENT PERFORMANCE

AL WAHA HOTEL

76.67% Sco re Target: 73.3%

63.58% Score Target: 61.9%

86.43% Score Target: 86.9%

OVERALL STAYING EXPERIENCE

PROBLEM FREE

PROBLEM HANDLING

86.01%

Score Target: 85.1% 84.89%

Score Target: 80.3% 77.52%

Score Target: 85.5%

SERVICE ATTENTIVENESS

INTERNET

ARRIVAL

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