GUEST ENGAGEMENT PERFORMANCE
COMPLEX
79.52% Sco re Target: 74.9%
69.95% Score
91.66% Score Target: 90%
Target: 66.2%
OVERALL STAYING EXPERIENCE Score Target: 88.9% 90.68% SERVICE ATTENTIVENESS
PROBLEM FREE
PROBLEM HANDLING
Score Target: 88.6% 89.99%
Score Target: 84.1% 83.44%
INTERNET
ARRIVAL
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