DIRECTOR OF ESTATES PROGRAMME MANAGEMENT, BUSINESS & SUPPORT SERVICES
Estates and Facilities Management, Specialist and Administrative (MSA) 7 Executive Director of Estates & Facilities Level 6 Associate Director(s) – To be confirmed Office-based, with hybrid working
School/Department: Career Pathway: Level Posts responsible to: Posts responsible for: Post base:
• To ensure that the Communications and Information Engagement function development and implements proactive communications strategies across all Estates & Facilities activities, taking into account students, staff, visitors and partners. 4. Business Support Services • Responsible for ensuring the development and delivery of high performing support services across the Estates & Facilities Department, including: • Administration • IT systems implementation and management • Analytics and Reporting 5. Data management and Reporting • Leading the Estates Programme Management function to collate and analyse data to report on estates activities across a diverse range of projects and programmes including capital projects, strategic and reactive maintenance, facilities management, compliance and sustainability.
2. Strategic Planning & Governance and Assurance
6. Communications and Information Engagement • Represent the University’s interests with relevant bodies including the commercial suppliers and delivery partners, local councils and governing bodies, as appropriate. • Work collaboratively with academic and professional services colleagues, to ensure that the physical infrastructure and physical environment are fit for purpose, fit for the future, and highly student focussed. 7. Any other duties as allocated by the line manager following consultation with the post holder. This may include acting as Deputy Executive Director, accepting delegation of the Executive Director’s role at their request, representing the department at the most senior level both internally and externally. Internal and external relationships Departmental and University senior management Other members of the department/University staff External customers Relevant suppliers and external contacts
1. Leadership and management • Lead and manage the Programme Management and Business Continuity & Risk Teams, as well as the Business Support Services and Communication and Information Engagement Teams embedded within Estates & Facilities. • Lead the Estates Programme Management strategy on procurement and supply chain management. • Line manage direct reports, exercising good people management practices including mentoring, coaching, training, advice and guidance as necessary. • Ensure team resources, team operating model and the professional development and capability of team members are providing a fit for purpose, world-class provision. • Ensure the right mix of skills and capabilities through continuous professional development, recruitment and performance feedback. Where appropriate work collaboratively to matrix manage a multi-disciplinary team to ensure the delivery of the University strategy. • To work directly with the team to embed a culture of equality, diversity and inclusion. Ensure the University’s ED&I and people strategy is considered in all decision making, planning and management of the team.
• Working with senior colleagues across Estates & Facilities on strategic planning, including financial planning and forecasting; and strategic scheduling of masterplan, capital plans and projects and programme. • Leading the quality assurance and benefits realisation process, developing this function to ensure interdependencies between the estates programmes are understood and decision-making at board, portfolio and project level are properly co-ordinated. • Developing processes, polices and best practice for governance, reporting, planning, procurement and supply chain management across Estates & Facilities activities. • Provide high levels of oversight, governance, assurance and corporate management across all Estates & Facilities activities. 3. Communications and Information Engagement • Through the Communications and Information Engagement function to act as Estates & Facilities interface with other university support functions including HR, Student Services, Communications & Marketing, iSolutions and Faculty Operating Service.
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