Accessibility on Israir planes
A very low percentage of people with disabilities choose to go on vacation and we are determined to change that, and therefore, the Israir Group aims to promote accessible tourism. The last war added many people to the circle of accessibility consumers and we invest a lot of effort in order to provide an equal, respectable, independent and safe service to all our customers.
Moni Shafir
We wanted you to know that Israir
The accessibility team is available to passengers who request it, in order to ensure enjoyment of the service and to make the necessary accessibility adjustments for the flight in particular and the vacation in general. In addition to email and phone service, in Israir you also have the option to contact the accessibility
Handle with care Deliver to Aircraft Wheelchair must be loaded upright
planes are equipped with special narrow seats, in order to assist passengers with mobility disabilities during the flight. In addition, our airplane seats, excluding the emergency and premium exits, have
Beki Biderman
to promote accessible tourism products so that it allays concerns, facilitates and encourages people with disabilities to go on vacation. Since Israir Group is the largest tourism wholesaler in Israel, the hotels niche is also part of our activities. We are the first to team up with an Israeli startup TRAVAXY that maps the hotel rooms in the world according to criteria that allow examination of the suitability of the room for specific accessibility needs. In this way, you know whether the hotel you have chosen has rooms and services suitable for your request and enjoy all the hotel services in the most accessible way.
taken the Sign Language course and can be happily communicate with the deaf passengers. We are happy to say that Israel is the first airline to equip its planes with service briefings written in Braille. This month we launched an awareness campaign to protect the passenger's wheelchair among all those who take care of him in the field and there is a special tag attached to each wheelchair of our passengers. The Israir Group is a member of the "Shave Pituach" project from Joint Israel and works continuously
team on WhatsApp at a number where an automatic response is available detailing everything you need to know about the accessibility arrangements on the flight. If the bot didn't answer your questions, it will be answered by a human representative from the accessibility team. Flying with a disability? Contact us and help us help you enjoy a complete and accessible vacation experience. Israir accessibility team: 0733944238 Email: Special_Assistance@israir.co.il
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