07202221 Master Training Book

Worldwide Casino Consulting

George Joseph GJLV@AOL.COM

"Does Your Slot System Have a "Time Out" Feature for Player Cards?"

"Not just for the time in the machine, but for abandoned accounts.?" A) Yes B) No C) I Don't Know D) "What The Hell is a "Time Out" feature...?"

Question 33 of 59

"How Many Active Player Cards Will Your Slot System Allow?" A) 2 B) 3 C) 4 D) I Don't Know

Question 34 of 59

"Does Your Players Club Have An Abandoned Card Policy?" A) Yes B) No C) I Don't Know

Question 35 of 59

"Does your Slot Department and/or Players Club have a Customer Dispute Policy...?" A) Yes B) No C) "I Think So..."

D) "I'm Sure They Do...But I'm Not Sure of How It Works." E) "Is a shift manager required for disputes of $100.00 or more?"

Question 36 of 59

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