07202221 Master Training Book

Worldwide Casino Consulting George Joseph GJLV@AOL.COM "Does the Slot Players Club have a policy if a customer complains that his/her Players Card or Players Points were stolen...?" A) Yes B) No C) "I Don't Know" D) "I Don't Know...But I need to check"

Question 37 of 59

"Are you convinced surveillance has proper coverage of not only the Player Club Booth...But the computer terminals used to access player accounts as well?" A) Yes B) No C) I Don't Know...Need to Check It Out D) Need Better Coverage

Question 38 of 59

"Do your Player Club computer terminals or any terminals used to access Player Accounts or Ratings have a "Time Out" feature?" A) Yes B) No C) I Don't Know...Need To Check It Out

D) "I Don't Know Why That's Important."

Question 39 of 59

"Do your Slot Promotion or Free Play Promotion have an Audit Plan before approval...?" A) Yes B) No

C) "I Don't Know"

D) "I Don't Know...But It's a Good Idea"

Question 40 of 59

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