07202221 Master Training Book

7/13/21

Risky Business

• Patrons asking for PIN reset or reprint for another Patron

• Patrons must be present at the club window for a reprint or PIN reset

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Key Takeaways

• Include free play in your audits o Not just points because that’s what is required

• Base audits on regulatory requirements AND risk o Do what is required but add in additional risks to the Casino based on your internal policies and permissions.

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