7/13/21
Risky Business
• Patrons asking for PIN reset or reprint for another Patron
• Patrons must be present at the club window for a reprint or PIN reset
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Key Takeaways
• Include free play in your audits o Not just points because that’s what is required
• Base audits on regulatory requirements AND risk o Do what is required but add in additional risks to the Casino based on your internal policies and permissions.
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