7/13/21
Understanding… Players’ Clubs To assist the internal auditor in understanding the Casino's club operations, the auditor should perform a walk-through of the operation with management and the employees who perform each function: • From the time the customer inserts his or her card into the machine to the final award payout. • To assess the risks and controls for the various transactions. • It also may be helpful for the auditor to take the information learned from this walk-through and document it in a flowchart for reference during audit planning.
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Understanding… Players’ Clubs • Are club and GM operations employees prohibited from participating? • How much play is required to earn one point or one comp dollar? • What is the value of one point?
• What are the rewards available to players? • What is the procedure for earning rewards?
• What are the procedures and controls for redeeming rewards? • What is the chain of custody for cash-back forms inventory?
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